Position Classification Description

Position Class Code / Title: X7011 / Mgr,Public Transport Opns
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Manages and administers all day-to-day aspects of the UNM shuttle transportation system, to include asset management, human resources management, operational planning, routing and scheduling, maintenance, and compliance with state and federal transportation regulations. Collects, analyzes, and evaluates performance data and prepares productivity reports, financial projections, and strategic and operational recommendations. Evaluates services and programs and ensures the highest possible levels of both service and efficiency. Participates in overall departmental strategic planning and decision making as a member of the senior management team.

Duties and Responsibilities

  1. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  2. Manages and oversees administration of all transportation-related assets, to include safety and security, acquisition, fueling and maintenance, and renovation.
  3. Ensures compliance with all applicable state and federal regulations, to include those governing training, development, certification, and licensure of drivers; coordinates equipment maintenance and safety programs in accordance with regulatory and policy requirements.
  4. Participates in operational planning and implementation of the University shuttle system, to include scheduling and routing, and equipment acquisition, maintenance, and disposal.
  5. Authors public transport policies and procedures; develops public communications regarding public transport services, programs, and initiatives
  6. Assists in the annual budget planning process and regularly monitors expenditures.
  7. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
  8. Analyzes and evaluates effectiveness and cost-efficiency of transportation operations, and prepares statistical trend analyses and projections; develops short- and long-term plans for correcting deficiencies and enhancing operations and services.
  9. Participates in strategic and operational planning within the overall department, contributing to the establishment and maintenance of a seamlesss campus parking and transportation system.
  10. Develops and implements systems and processes to establish and maintain records for the operating unit.
  11. Prepares periodic scheduled and ad hoc transportation system reports; gathers data and prepares recommendations regarding system usage for planning purposes.
  12. Participates in planning, servicing, and billing processes for special events requiring shuttle services.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to develop and maintain recordkeeping systems and procedures.
  • Knowledge of planning and scheduling techniques.
  • Ability to gather data, compile information, and prepare reports.
  • Skill in budget preparation and fiscal management.
  • Skill in the use of personal computers and related software applications.
  • Ability to analyze and interpret complex financial and operational data and prepare business reports, projections, and recommendations.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Knowledge of federal, state and local safety regulations, protocols, and/or procedures.
  • Knowledge of facilities and asset management methods and procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Knowledge of DOT, FMCSA, ADA, and NTSB regulations pertaining to the day-to-day operation of a public shuttle system.
  • Knowledge of MS Office and/or comparable productivity software.
  • Working knowledge of the business and operational aspects of running a shuttle-based public transportation system.
  • Effective verbal and written communication skills.
  • Demonstrated customer service skills, and ability to meet multiple deadlines.
  • Knowledge of faculty and/or staff hiring procedures.

Conditions of Employment

  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 08/17/2021