Position Classification Description

Position Class Code / Title: X0027 / Security Operations Director
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 15

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under the general supervision of the Chief of Police and/or Deputy Chief, provides professional direction, leadership and coordination of all security functions of the University. Oversees the integration of security systems, operations, and technologies designed to protect the safety of students, faculty, staff, and assets of the University community. Provides strategic leadership, consultation, and expertise related to the University's physical environment and security technologies. Chairs the UNM Security Operations Task Force and leads the development of work scopes, operational procedures, institutional policies, and overall strategic planning for the multifaceted, integrated security activities of the University.

Duties and Responsibilities

  1. Provides leadership and coordination in the planning, development, implementation and operation of University-wide, integrated security systems, to include alarms, access control systems, video surveillance, technical platforms, and physical hardware.
  2. Serves as a principal point of collaboration, leadership, and expertise to both internal and external constituencies on professional and operational matters pertaining to the mission, goals, objectives, and workscope of the program.
  3. Provides advanced technical leadership and direction to subordinate staff, University constituencies and community organizations and representatives within a broadly specified area of professional expertise, in accordance with program goals and objectives.
  4. Recommends, participates in the development of, and establishes University policy and procedures; establishes and implements short- and long-range departmental goals, objectives, policies, and operating procedures; monitors and evaluates program effectiveness; effects changes required for improvements.
  5. Represents the organization to regents, faculty, staff, and/or students; serves as primary security liaision between the University and governmental agencies and/or investigative agencies.
  6. Oversees all facets of the daily operations of the organizational unit, ensuring compliance with the University, state, and federal laws, policies, and regulations.
  7. Participates as a member of the UNM Police Department management team; provides input and subject matter expertise to departmental leadership regarding University security systems, technologies, and operations.
  8. Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses; plans and develops strategies and programs for generating revenues for departmental use.
  9. May oversee the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates peak performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  10. May serve as Campus Security Authority as outlined by the Clery Act.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

Knowledge, Skills and Abilities Required

  • Advanced knowledge and understanding of concepts, principles, methods and techniques within the areas of physical and technological security.
  • Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community.
  • Planning, development, implementation and leadership skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to foster a cooperative work environment within a complex organizational structure.
  • Strategic planning skills.
  • Ability to provide technical guidance and leadership to professional staff and clientele in the field.
  • Knowledge of organizational structure, workflow, and operating procedures.
  • Skill in organizing resources and establishing priorities.
  • Ability to gather facts and data for technical proposals and to expand upon them or develop alternatives and to evaluate emerging technologies and identify their potential impact within the existing environment.
  • Ability to develop and implement funding strategies and programs.

Conditions of Employment

  • Must pass a pre-employment criminal background check.
  • Must maintain certification status.
  • May be required to obtain and maintain certifications in emergency management, continuity of operations, access control systems management, video systems management, project management, and/or master-key systems design/control.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/01/2023