Position Classification Description

Position Class Code / Title: T0060 / Pharmacy Tech
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 09

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Provides technical and administrative assistance in the day-to-day activities of a designated pharmacy operation. Assists in the dispensing of prescription pharmaceuticals, fills routine orders for non-prescription pharmaceuticals, and provides direct customer assistance and routine problem resolution to patients dropping off and picking up prescriptions. Coordinates the billing, cash management, and fiscal tracking operations of the pharmacy, and oversees inventory and data management activities in support of pharmacy operations.

Duties and Responsibilities

  1. Assists the pharmacist in filling, preparing, and dispensing prescriptions; counts, packages, and labels unit doses for inspection; fills routine orders for prepackaged non-prescription pharmaceuticals and medical supplies.
  2. Assists patients who are dropping off or picking up prescription orders; verifies that patients receive correct prescriptions at point of sale.
  3. Enters patient prescription orders into a computerized database; creates and maintains computerized patient health and insurance information, in accordance with established protocol and procedure.
  4. Formats and uploads patient insurance data for billing purposes and monitors reimbursements.
  5. Communicates with prescribing practitioners as necessary to obtain refill authorizations for patients; communicates as necessary with third party payers to obtain payment for prescription claims.
  6. Assists with inventory control, to include ordering replacement drugs, removing outdated stock, checking new orders, and returning unwanted stock; performs periodic inventories of pharmaceutical and related stock.
  7. Receives and processes pharmaceutical deliveries from vendors as appropriate, and places on shelves in accordance with established protocol and procedure.
  8. Processes vendor invoices; monitors status of outstanding purchase orders and enters electronic requests for new orders or revisions to existing orders, as appropriate.
  9. Reconciles and records all daily cash and non-cash transactions; deposits and records all insurance payments.
  10. Creates and maintains spreadsheets to facilitate the financial monitoring and control of pharmacy operations.
  11. Assists in training new staff on routine procedures.
  12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified. Certification/Licensure: National certification as Pharmacy Technician; Licensed with the NM Board of Pharmacy.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Knowledge of local, State, and Federal laws and regulations pertaining to pharmacy.
  • Skill in the use of personal computers and related software applications.
  • Knowledge of procedures and standards for the labeling and dispensing of prescription drugs.
  • Knowledge of medication brand and generic names.
  • Strong computerized spreadsheeting and data management skills.
  • Ability to read, sort, check, count, and verify numbers.
  • Strong communication and interpersonal skills.
  • Knowledge of medical insurance and third party payment systems and procedures.
  • Strong customer service orientation.
  • Knowledge of basic fiscal management, accounting procedures, and related documentation.

Conditions of Employment

  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
  • Must maintain certification status.
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 06/16/2020