Summary

Under the general direction of the Vice President for Student Affairs, provides strategic, financial, and budgetary leadership and management for the University's Student Health and Counseling (SHAC) Center. Leads an integrated, multidisciplinary team of mental health and medical professionals, as well as support staff who oversee and administer the delivery of campus-based community health services. Oversees program quality management, risk management, regulatory compliance, accreditation, resource management, and professional development activities for the Center. Represents the Center to internal and external constituencies in regards to student mental health, healthcare policy, and public health issues.

Duties and Responsibilities

1. Directs and leads the multi-faceted medical, mental health, and associated support activities of the University's Student Health and Counseling (SHAC) Center; evaluates, develops, and implements improvements to programs, policies, procedures, and offerings related to student and community health.
2. Evaluates programs, goals and objectives; aligns efforts to ensure quality of service, cultural sensitivity, and the achievement of strategic goals and objectives.
3. Ensures program offerings are marketed to students and related constituencies effectively and pursues opportunities to increase awareness of program activities.
4. Reviews funding and identifies potential sources of revenue; leads the student activity fee review and application process and makes recommendations to University leadership, student governments, and UNM budgetary authorities.
5. Identifies opportunities to grow and extend services, programs and offerings to meet student and community-based health needs; negotiates and manages contractual agreements related to the delivery of student health services.
6. Oversees and directs quality improvement efforts and ensures compliance with regulatory requirements, accreditation standards, and provider licensing/credentialing requirements.
7. Represents the Student Health and Counseling Center on University policy and planning committees; reviews, drafts, and presents student health policies for approval and serves as the University's designated advisor on student mental and medical health-related issues.
8. Liaises with a range of internal and external stakeholders, including University senior administrators, community leaders, accrediting bodies, and government officials; collaborates with University Legal Counsel and Compliance authorities to ensure compliance with all regulatory requirements of a student health provider organization.
9. May provide direct patient care, as appropriate to the position and dependent on appropriate credentialing and licensing status.
10. Serves as Campus Security Authority as outlined by the Clery Act.
11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Master's degree in business or public administration, health administration, public or community health, psychology, or related field OR Medical or DNP degree with State of New Mexico Medical License; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to interact with students, faculty and/or staff in a team environment.
• Knowledge of clinical operations and procedures.
• Knowledge of related accreditation and certification requirements.
• Knowledge of communication principles, media, and marketing techniques.
• Knowledge of local and national issues and trends in managed care and primary health care.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to develop bid specifications and evaluate bids from contractors.
• Ability to identify and secure alternative funding/revenue sources.
• Knowledge of health education programs, policies and trends.
• Comprehensive knowledge of modern principles and techniques of general medicine and public health, as traditionally practiced.
• Ability to coordinate quality assurance programs in area of specialty.
• Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
• Knowledge of health management and insurance needs of students and young adults.
• Knowledge of contracting and third-party billing processes and requirements.
• Ability to develop financial plans and manage resources.
• Ability to assess training and in-service needs in area of specialty, and to provide consultation and arrange/facilitate training and seminars.
• Ability to establish, direct, and enforce administrative and financial control systems, policies, and procedures in a related operating environment.

Conditions of Employment

• Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
• Subject to credentialing process; must maintain credentialed status.
• Must maintain certification status.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 07/12/2021