Position Classification Description

Position Class Code / Title: R8012 / Dir,Clinical Counseling Svcs
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 16
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Oversees the clinical, fiscal, and administrative operations of mental health service programs within Student Health and Counseling (SHAC). Directs, develops, implements, and evaluates programs to ensure quality of operations. Administers community outreach programs; oversees risk management issues; ensures proper patient referral services. Provides direct patient services.

Duties and Responsibilities

  1. Directs and coordinates the operations, projects, and programs of a mental health services unit, ensuring adherence to established project and service management principles and best management practices.
  2. Oversees the supervision of staff and supervisory personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  3. Monitors accreditation requirements, health care reform issues, and facility performance; develops and collects performance data and develops quality management and improvement policies.
  4. Serves as advocate for student and staff mental health needs; oversees risk management issues and interacts with university counsel as necessary.
  5. Develops and participates in community outreach programs concerning mental health.
  6. Oversees the development, implementation and maintenance of policies and procedures, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
  7. Develops annual operating budgets and provides fiscal direction to the unit.
  8. Carries out clinical responsibilities, including emergency room, urgent care, and clinic assessment, therapy, consultation, follow-up, referral, and treatment planning.
  9. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
  10. Serves as Campus Security Authority as outlined by the Clery Act.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Master's degree; at least 7 years of experience directly related to the duties and responsibilities specified. Certification/Licensure: State of NM Licensed Psychologist (PhD) Professional Clinical Counselor (LPCC), or Licensed Independent Social Worker (LISW).
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of crisis intervention techniques.
  • Knowledge of accreditation and certification requirements and standards.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to observe, assess, and record symptoms, reactions, and progress.
  • Ability to plan, organize and direct multiple programs and activities.
  • Ability to provide operational guidance and leadership to technical staff in area of specialty.
  • Knowledge of community mental health resources.
  • Knowledge of clinical operations and procedures.
  • Interviewing and psychological/developmental evaluation skills.
  • Ability to assess and provide for the day-to-day needs of mentally, emotionally and/or developmentally disabled patients.
  • Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
  • Knowledge of and ability to apply relevant current special education methodologies and techniques.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Knowledge of psychotherapeutic principles and practices.
  • Ability to develop and administer psychotherapeutic programs.
  • Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
  • Ability to coordinate quality assurance programs in area of specialty.
  • Knowledge of applicable risk management principles and procedures.

Conditions of Employment

  • Must pass a pre-employment criminal background check.
  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
  • May be subject to credentialing process; must maintain credentialed status, if applicable.
  • Must maintain certification status.
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 07/03/2023