Position Classification Description

Position Class Code / Title: Q8001 / Dir,Utility Services
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 17
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Directs all utility-related needs of the University's Main and Health Sciences Center campuses including the operation, maintenance, construction, and engineering of all utility enterprises and associated distribution infrastructure. Assists in the planning and management of the institution's capital renewal and replacement budgets. Coordinates and collaborates with various internal and external stakeholders for the planning and construction of all new capital improvement projects.

Duties and Responsibilities

  1. Directs and oversees all aspects of the University's utilities operations to include safe and efficient operations of steam, electricity, chilled water, domestic water, and renewable energy. Ensures compliance with University, state, and federal laws, policies, and regulations.
  2. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
  3. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversees recruitment, training, supervision, and evaluation of unit staff.
  4. Develops, establishes, and maintains utility standard operating procedures to include maintenance of utilities operations across department, scheduled and unscheduled emergency procedures, as well as guidelines and forms.
  5. Manages and coordinates decision-making in emergency situations affecting critical components of the university, such hospital components or the computer center.
  6. Works in partnership with key stakeholders in the planning and construction of all new buildings as well as major renovation and repair of existing facilities, including development and maintenance of long-range utility master plan(s).
  7. Develops and manages annual capital and operating budgets for the organization and performs productivity analyses. Advises University administration on funding needs to adequately maintain existing utility systems and for various capital improvement and maintenance projects.
  8. Oversees, reviews, and coordinates all unit expenditure and fiscal control procedures, in accordance with established financial regulations, policies, and guidelines.
  9. Reviews and approves external contracts, ensuring that work is performed in compliance with contractual terms and with Federal and State laws and regulations.
  10. Directs the development and maintenance of GIS- and GPS-mapped systems of utilities, buildings, roads, sewer systems, landscape and other facilities via GIS, GPS, and other utility data management systems.
  11. Reviews campus demands for utilities and coordinates economical production of utilities to meet demands; makes recommendations and participates in the planning and establishment of new and/or enhanced utility services.
  12. Recommends and participates in the development of University policies and procedures; may serve on University planning and policy-making committees.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 8 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Advanced knowledge and understanding of utility plant engineering and operations.
  • Knowledge of ASME and other industry codes.
  • Knowledge of relevant OSHA regulations, guidelines, and standards.
  • Knowledge of GIS and GPS mapping systems.
  • Knowledge of federal and state financial regulations, and university financial policies and procedures.
  • Skill in budget preparation and fiscal management.
  • Knowledge of general accounting principles and financial/business analyses.
  • Ability to react calmly and effectively in emergency situations.
  • Knowledge of human resources concepts, practices, policies, and procedures.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Skill in organizing resources and establishing priorities.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Ability to negotiate and manage contractual arrangements.

Conditions of Employment

  • Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.
  • Possession of a valid New Mexico driver's license is a requirement for this job.
  • Must pass a pre-employment criminal background check.
  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

Working Conditions and Physical Effort

  • Work involves almost constant exposure to unusual elements, such as extreme temperatures, toxic chemicals, biohazardous materials, dirt, dust, fumes, smoke, and/or loud noises.
  • Light physical effort. Requires handling of average-weight objects up to 10 pounds or some standing or walking. Effort applies to no more than two (2) hours per day.
  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 07/25/2022