Position Classification Description

Position Class Code / Title: Q6015 / Supv,Lock Shop
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 12

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Supervises the day-to-day operations of the Facilities Management Lock Shop unit, overseeing the development, implementation, administration, and maintenance of cohesive and adaptable mechanical and electronic access control strategies and systems campus-wide. Oversees and coordinates the provision of daily routine and emergency access control services, and supervises a varied team of Locksmiths with campus-wide responsibilities.

Duties and Responsibilities

  1. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  2. Creates and oversees the maintenance of an institution-wide pin and keyway hierarchy that forms the foundation of campus building security and ensures on-going lock inventory expandability.
  3. Reviews changing campus security policies and translates these policies into new master keying strategies.
  4. Advises senior management on options and strategies for maintaining and enhancing campus-wide building security.
  5. Maintains purchase agreements and services contracts with access control equipment suppliers and installers, as needed to meet the evolving security requirements of campus departments.
  6. Reviews plans for new construction projects with on-site department representatives to ensure that necessary access control systems and equipment are properly specified and installed.
  7. Continually ensures that all technical staff are adequately trained and prepared to service state-of-the-art access security systems used in space modernization and new construction projects.
  8. Assists in the development of practical, workable, and cost-efficient access security policies for the institution; serves as technical liaison to campus resource protection policy makers.
  9. Prepares, approves and processes weekly schedules, time cards and payroll documents and orders supplies.
  10. Ensures adherence to established University and departmental policies and procedures, objectives, quality assurance programs, and safety standards.
  11. Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
  12. Accesses, updates, and maintains Key and Electronic Access database.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to resolve customer complaints and concerns.
  • Skill in the use of computers, preferably in a PC, Windows-based operating environment.
  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Ability to monitor and/or maintain quality control standards.
  • Advanced knowledge and understanding of state-of-the-art public access control systems and equipment.
  • Comprehensive knowledge of University master keying systems and protocols.
  • Ability to provide operational guidance and leadership to technical staff in area of specialty.
  • Ability to communicate effectively, both orally and in writing.
  • Analytical, evaluative, and critical thinking skills.
  • Ability to plan, implement, manage, and control electronic key card systems.
  • Computer skills, to include word processing and database management.
  • Ability to read, understand, follow, and enforce safety procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Knowledge of contract management procedures.
  • Employee development and performance management skills.
  • Skill in examining existing practices and procedures, and developing and implementing new strategies and procedures.
  • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.

Distinguishing Characteristics

    Position requires: a) full supervision of technical staff; b) advising senior management on options and strategies for maintaining and enhancing campus-wide security; c) reviewing plans for new construction projects to ensure that necessary access control systems are specified; d) oversight and coordination of routine and emergency access control services; e) review of security policy changes, and translation of changes into master keying strategies.

Conditions of Employment

  • Possession of a valid New Mexico driver's license is a requirement for this job.
  • Must pass a pre-employment criminal background check.
  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
  • Must obtain Certification/Licensure: Certified Registered Locksmith by Associated Locksmiths of America; ASIS certification as Physical Security Professional or completion of manufacturer technical certification program of equivalent content. within 12 months from the date of hire.
  • Must maintain certification status.
  • Must be Bondable.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
  • Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/20/2022