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Position Classification Description

Position Class Code / Title: O6008 / Supv,Incoming/Outgoing Mail
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 08

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general supervision, oversees the day-to-day operation of incoming and outgoing mail services. Oversees preparation and metering of outgoing First Class, Priority, Express, parcels, and accountable US mail. Organizes and coordinates the daily incoming mail from the US Postal Service, which includes letters, flats, and parcels. Analyzes productivity and monitors postage inventory. Evaluates and recommends new and replacement metering and weighing equipment needs. Schedules daily campus routes to ensure accurate and prompt delivery to UNM departments.

Duties and Responsibilities

  1. Supervises personnel which typically includes day-to-day training, coaching, mentoring and work allocation. Also participates in recommendations for hiring, firing, performance evaluation, and problem resolution.
  2. Assists in the maintenance of the University Postal Services bar-coding system for all outgoing metered USPS mailings to ensure proper chargeback to customer departments.
  3. Oversees the preparation of First Class US mail for integration into print-to-post; oversees the preparation of First Class, Priority, parcels, and accountable US mail.
  4. Monitors postage meter balances, coordinates and replenishment of metering postage. Schedules metering equipment maintenance to ensure uninterrupted daily production.
  5. In accordance with US Postal Service regulations oversees the operation of incoming mail to the University. Ensures all mailing routes are adequately staffed in order to meet campus scheduled delivery needs and objectives.
  6. Oversees data collection and assists in analysis of benchmarking of Postal Service mail preparation and metering operations, in order to meet and exceed national college and university standards. Assists with recordkeeping and managing operational records for the unit.
  7. Responds to customer/department inquiries, and researches and resolves operational issues on behalf of unit. Assists with campus interpretation of department and US Postal Service rules and regulations.
  8. Participates in the development of operating goals and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit.
  9. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to communicate effectively, both orally and in writing.
  • Ability to gather data, compile information, and prepare reports.
  • Records maintenance skills.
  • Knowledge of customer service standards and procedures.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Knowledge of postal metering operations, systems, procedures, and standards.
  • Knowledge of outgoing US mail preparation policies and procedures.
  • Working knowledge of mail stop code addressing systems.
  • Knowledge of mail routing systems and procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Knowledge of US Postal Service operations, regulations, practices, and standards.
  • Ability to assess operational requirements and to plan and organize work flow patterns and schedules.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.

Conditions of Employment

  • Possession of a valid New Mexico driver's license is a requirement for this job.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017