Position Classification Description

Position Class Code / Title: O6001 / Supv,Shipping/Receiving
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 09

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general direction, oversees and coordinates the day-to-day mailing, shipping and receiving services for the organization. Supervises employees to ensure cost effective, efficient, and safe transportation and receipt of mail, packages, goods and other campus services. Ensures that materials shipped and received are verified against pertinent documentation such as bills of lading, purchase orders, and invoices. Schedules daily campus routes to ensure accurate and prompt delivery to university departments, and to ensure that all routes are adequately staffed in order to meet campus scheduled delivery needs and objectives.

Duties and Responsibilities

  1. Supervises personnel which typically includes day-to-day training, coaching, mentoring work allocation, as well as recommendations for hiring, firing, performance evaluation, and problem resolution.
  2. Coordinates the handling of mail, packages and materials received or shipped by the institution, including maintaining proper electronic tracking and inventories, determining cost effective shipping methods, and verifying that complete orders have been shipped and received without damage. Assists with campus interpretation of department and USPS, UPS, FedEx, Amazon and similar vendors rules and regulations.
  3. Oversees the receipt of incoming mail, packages, goods and other campus services to the University, as well as preparation of outgoing mail, packages, goods and other campus services. Supervises all international shipping orders; selects carriers and prepares required customs documentation.
  4. Assists in the maintenance of the organization's bar-coding system for outgoing mail and packages to ensure proper chargeback to departments. Also monitors postage meter balances, and coordinates replenishment of metering postage. Schedules metering equipment maintenance to ensure uninterrupted daily production.
  5. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  6. Maintains records of mailing, shipping and receiving activities: assists in the development of recordkeeping procedures, manages records for the unit, and prepares associated reports for upper management.
  7. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
  8. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
  9. Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
  10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of postal, shipping and receiving operations, systems, procedures and standards.
  • Ability to maintain quality, safety, and/or infection control standards.
  • Records maintenance skills.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to gather data, compile information and prepare reports.
  • Knowledge of related accreditation and certification requirements.
  • Ability to analyze and solve problems.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Organizing and coordinating skills.
  • Knowledge of USPS, UPS, FedEx, Amazon and similar vendors rules and regulations.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.

Conditions of Employment

  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
  • Possession of a valid New Mexico driver's license is a requirement for this job.
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • Extensive physical activity. Requires strenuous physical work; stair climbing, heavy lifting, pushing, or pulling required of objects up to 100 pounds for extended periods of time.
  • Work involves frequent repetitive motion including but not limited to bending, twisting, and repetitive hand/wrist motion.
  • Work may, on occasion, involve exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
  • Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
  • Work is normally performed in a warehouse/loading dock setting with deliveries to offices or laboratories.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/20/2020