Position Classification Description

Position Class Code / Title: N5022 / Coord,Member Data & Relations
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 10

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general supervision, coordinates the operating procedures for major, planned and/or special gift processing. Employs methods and systems to efficiently track funding of gifts to the annual fund as well as mission-identified projects. Assists with activities such as donor identification, cultivation, and stewardship, fundraising events, solicitation of gifts, sponsorships, and any other related activities. Assists multiple departments in arranging and staffing special fundraising events. Responds to donor inquiries with accurate and timely information. Participates in the development and review of operational policies and procedures and associated documentation, ensuring a high level of integrity on behalf of the organization. May provide guidance and training to staff and volunteers engaged in support activities as appropriate.

Duties and Responsibilities

  1. Provides a variety of professional, fiscal, administrative and/or clerical services in support of fundraising and/or gift processing activities.
  2. Responds to donor inquiries with accurate and timely information and provides donors with relevant materials. Confirms, verifies and/or follows-up on requests for information; provides information to financial professionals, donors and prospective donors as required.
  3. Serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues. Identifies processing problems or deficiencies, takes corrective action and makes recommendations for changes. Researches and resolves problems related to transactions and other activities handled by the unit.
  4. Provides financial stewardship and reporting to donors; ensuring accurate record-keeping of donor requests and gift intentions.
  5. Prepares donor correspondence, reports and fundraising materials. Creates fundraising materials as needed.
  6. Prepares grant and funding proposals for a variety of funders. Coordinates with university staff as needed.
  7. Assists in the identification of possible gift donors from analysis of previous donor behavior.
  8. Reviews and ensures accuracy of all data entry; trains staff on all funds and source codes.
  9. Maintains specific modules of the donor database; manages appropriate department records in accordance with applicable policies and standards; creates regular and ad-hoc reports as requested and assists management in interpretation of reports.
  10. Coordinates information for donor recognition societies and reports information to appropriate personnel and departments.
  11. May organize and coordinate activities of volunteers and/or committees of professionals engaged in fundraising activities, maintaining professional relationships with a variety of constituents. May represent the organization in the public.
  12. May lead lower graded staff, students, and/or volunteers.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 4 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to communicate effectively, both orally and in writing.
  • Ability to analyze and solve problems.
  • Ability to investigate and analyze information to make recommendations.
  • Ability to verify data input and correct errors.
  • Ability to investigate and analyze information and draw conclusions.
  • Ability to foster a cooperative work environment.
  • Clerical, word processing and general office skills.
  • Skill in the use of computerized spreadsheet, relational database, and word processing software.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017