Summary

Directs and oversees the implementation and management of student-serving units within the Division of Student Affairs. Serves as a member of the Student Affairs executive team and divisional leader and advisor to the Vice President for Student Affairs (VPSA) with a high focus on the advancement of the quality, intentionality, collaboration, and philosophical alignment of division units and all student-service units at large. Works with various departments and/or divisions on campus to create a student focus environment for current and future UNM students. Represents the Vice President for Student Affairs (VPSA), as appropriate.

Duties and Responsibilities

1. Directs and oversees several student-serving units within the Division of Student Affairs; oversees the activities, operations, assessment, organizational alignment, and fiscal integrity of all programs administered by the Office.
2. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, reporting processes, policies, and operating procedures; conducts needs assessments; monitors and evaluates programmatic and operational effectiveness, and initiates and stewards changes required for improvement.
3. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversees recruitment, training, staff development, supervision, and evaluation of unit staff, including director level staff.
4. Represents the VPSA, as appropriate, and participates on a wide variety of University planning and policymaking committees.
5. Provides and/or oversees the provision of expert, integrated advice and guidance to faculty, staff, students, and members of the general community on matters pertaining to college enrichment, outreach for student affairs, and other related issues as they arise.
6. Collaborates with division staff in the development and management of annual budgets for the organization and performs periodic cost and productivity analyses.
7. Identifies funding sources and develops responses to opportunities to improve and enhance programs.
8. Represents the University to various institutional divisions as well as externally to media, government agencies, funding agencies, students, and/or the general public/local community.
9. Works collaboratively with the University's strategic vision and mission to achieve increased faculty/staff and student development and engagement for identified opportunities to increase recruitment, retention, and graduation rates for culturally diverse, underrepresented, and low-income first-generation student populations.
10. Works with other departments in the development and implementation of special outreach initiatives, projects/programs, and special events designed to meet the identified goals and objectives; coordinates with other departments as needed.
11. Leads division-level committees or initiatives to enhance the support, development, cohesiveness, and success of students, processes, and/or division staff.
12. Serves as a member and liaison of various pertinent local and national committees and organizations.
13. Recommends and participates in the development of University policies and procedures; may serve on University planning and policy-making committees.
14. Serves as Campus Security Authority as outlined by the Clery Act.
15. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Master's degree; at least 4 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Knowledge of student support programs and services.
• Knowledge and understanding of current and emerging college-level student trends and issues as they relate to program development, recruitment, and retention of underrepresented and low-income first-generation student populations.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to foster a cooperative work environment.
• Strong interpersonal and community relations skills.
• Ability to communicate and work effectively with a wide range of constituencies within a diverse community.
• Strong critical thinking skills and the ability to analyze, summarize, and effectively present data.
• Strong knowledge and ability to lead an organizational structure, workflow, and operating protocols.
• Ability to monitor program/project budgets and end-of-year projections.
• Strong computer skills, including word processing, spreadsheets, and use of presentation software.
• Employee development and performance management skills.
• Ability to make administrative and procedural decisions.
• Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
• Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
• Knowledge of organizational structure, workflow, and operating procedures.
• Ability to resolve complex problems and issue in a timely and collaboratively manner.
• Ability to apply judgment and make decisions affecting functions or procedures.
• Knowledge of the goals, objectives, structure and operations of a major public university.

Conditions of Employment

• Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 01/24/2023