Position Classification Description

Position Class Code / Title: G8034 / Dir,Academic Success
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 15
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Reporting to the Dean or Associate Dean of a school/college, directs and oversees programs designed to target, recruit, admit, advise, engage and retain students in undergraduate and/or graduate degree programs. Manages recruitment and admissions plans and practices among the degree and special programs. Provides advanced professional/technical leadership, consultation, and expertise within the program's area of focus. Sets strategic direction, develops and implements work scope and related operational policies and procedures that contribute to student success in the program.

Duties and Responsibilities

  1. Assists the Dean/Associate Dean in all aspects of recruitment, development and implementation of programmatic marketing/recruitment strategies that result in increasing both the quantity and quality of students entering the school/college.
  2. Establishes and implements short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness and effects changes required for improvement.
  3. Serves as a principal point of collaboration, leadership, and expertise to both internal and external constituencies on professional and operational matters pertaining to the mission, goals, objectives, and scope of undergraduate and/or graduate programs.
  4. Designs, implements, and evaluates organization and staffing to effectively accomplish the goals and objectives of the program; recruits, employs, trains, and manages professional/technical and support staff on both a professional and administrative basis.
  5. Interprets and enforces academic policies and procedures as they pertain to undergraduate and/or graduate recruitment and admissions.
  6. Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses.
  7. Develops, implements and evaluates methods for collecting, analyzing, and reporting student data and performance metrics for internal and external constituents.
  8. Oversees all facets of the daily operations of the organizational unit, ensuring compliance with university, state, and federal laws, policies, and regulations.
  9. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  10. Participates in various campus committees and state and regional professional organizations.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Advanced knowledge and understanding of concepts, principles, methods, and techniques within a prescribed area of professional specialty.
  • Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community.
  • Skill in budget preparation and fiscal management.
  • Ability to analyze and interpret complex financial and operational data and prepare business reports, projections, and recommendations.
  • Program planning, development, implementation, and leadership skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to foster a cooperative work environment within a complex partnership/organizational structure.
  • Strategic planning skills.
  • Ability to provide technical guidance and leadership to professional staff and clientele in the field.
  • Knowledge of organizational structure, workflow, and operating procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to develop and implement funding strategies and programs.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Knowledge of financial/business analysis techniques.

Conditions of Employment

  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/27/2021