Position Classification Description

Position Class Code / Title: G8008 / AVP,Student Services
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 18
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Directs the overall development and operations of the following departments/projects: Accessibility Services, College Enrichment, Mentoring Institute, ROTC, Recreational Programs, Outreach Programs, and Title V. These programs are designed to recruit, retain and graduate a variety of students, many of them from underrepresented and low-income first-generation backgrounds. Identifies and promotes opportunities for new and/or enhanced programs and services, directs major grant initiatives, and oversees strategic program planning and development for University Initiatives. Works with various departments and/or divisions on campus to create a student focus environment for current and future UNM students. Ensures that programs and services for students in the various programs acknowledge the University's commitment to cultural pluralism and diversity. Represents the Vice President for Student Affairs (VPSA), as appropriate

Duties and Responsibilities

  1. Provides leadership and direction in the management of the Division of Student Affairs VPSA Office; oversees the activities, operations, marketing, communication, and fiscal integrity of all programs administered by the Office.
  2. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, reporting processes, policies, and operating procedures; conducts needs assessments; monitors and evaluates programmatic and operational effectiveness, and initiates and stewards changes required for improvement.
  3. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversees recruitment, training, supervision, and evaluation of unit staff.
  4. Leads professional staff development, culture-building, and team-building at the divisional level; leads the new director onboarding process and other divisional leadership development initiatives.
  5. Represents the Vice President for Student Affairs as appropriate, and participates on a wide variety of University planning and policymaking committees.
  6. Provides and/or oversees the provision of expert, integrated advice and guidance to faculty, staff, students and members of the general community on matters pertaining to college enrichment, outreach for student affairs, and other related issues as they arise.
  7. Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses.
  8. Identifies funding sources and develops grants and other funding sources and initiatives, and/or revenues; develops responses to opportunities to improve and enhance programs; provides general oversight of grant writing activities.
  9. Represents the University to various institutional divisions as well as externally to media, government agencies, funding agencies, students, and/or the general public/local community.
  10. Alongside the VPSA, leads the integration and implementation of the University's strategic vision, mission, goals, and plan to achieve and sustain strong institutional alignment for the division.
  11. Manages and coordinates the development and implementation of special outreach initiatives, projects/programs, and special events designed to meet the identified goals and objectives; coordinates with other departments as needed.
  12. Provides direction and guidance on HR-related matters such as recruitment, compensation, disciplinary processes, onboarding, and database maintenance; receives and reviews escalated issues.
  13. Serves as a member and liaison of various pertinent local and national committees and organizations.
  14. Recommends and participates in the development of University policies and procedures; may serve on University planning and policy-making committees.
  15. Participates in the preparation of institutional accreditation as a representative of the Office of Advising Strategies.
  16. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Master's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of faculty and/or staff hiring procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Knowledge of peer mentoring and tutoring processes and methods.
  • Assessment and referral skills.
  • Skill in program planning, examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures at an institute of higher education.
  • Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
  • Knowledge of student support programs and services.
  • Knowledge and understanding of current and emerging college-level student trends and issues as they relate to program development, recruitment, and retention of underrepresented and low-income first-generation student populations.
  • Strong interpersonal and community relations skills and the ability to communicate and work effectively with a wide range of constituencies within a diverse community.
  • Ability to foster a cooperative work environment.
  • Strong knowledge and ability to lead an organizational structure, workflow, and operating protocols.
  • Ability to identify and secure alternative funding through grants and other revenue sources.
  • Ability to monitor program/project budgets and end-of-year projections.
  • Strong computer skills, including word processing, spreadsheets, and use of presentation software.
  • Employee development and performance management skills.
  • Knowledge of financial/business analysis techniques.
  • Demonstrated skill in the establishment, administration, and promotion of collaborative community-based outreach programs.
  • Ability to develop and deliver presentations.
  • Ability to make administrative and procedural decisions.
  • Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
  • Knowledge of community support services and funding agencies.
  • Knowledge and understanding of public sector fiscal management regulations, procedures, and standards.

Conditions of Employment

  • Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 09/16/2022