Summary

In support of the University's enrollment, retention and graduation goals, manages and oversees the day-to-day activities of a school/college's academic advisement unit. Serves as a member of the school/college's leadership team and supports the strategic direction of the respective school/college. Supervises advisement personnel and ensures advisement services support school/college's goals and accreditation requirements. Develops partnerships with internal and external constituencies.

Duties and Responsibilities

1. Oversees all operations of a school/college's academic advisement unit; ensures compliance with University requirements and supports alignment with institutional student enrollment, graduation and retention goals.
2. Participates in decision-making for the school/college, which may include budget development, assessment of desired advisement outcomes, and development of strategies to recruit prospective students and promote four-year graduation rates.
3. Evaluates advisement programs, services and offerings to ensure alignment with school/college and institutional accreditation standards, which may include participating in the accreditation process for the respective school/college.
4. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
5. Approves advisement actions as a designated signing authority under the Dean, where appropriate.
6. Develops and negotiates partnerships with other University departments, community partners, employers, and/or institutions.
7. Represents the school/college to the campus community; participates in task forces, special committees, and interdepartmental committees.
8. Conducts advisement sessions with students, as needed to support the school/college's student load.
9. Serves as Campus Security Authority as outlined by the Clery Act.
10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Exceptional interpersonal skills and the ability to interact and work effectively with administrators, academic leadership, faculty, students, community leadership, public officials, funding agencies, and members of the community at large.
• Knowledge of academic and student development and student retention issues and programs.
• Strong knowledge of curriculum and administrative graduation requirements.
• Knowledge of student enrollment, retention and academic development/enrichment principles, methods and techniques.
• Advanced working knowledge of academic advisement and academic affairs policies, procedures, and regulations.
• Ability to identify, analyze, and resolve complex and sensitive problems and issues associated with student academic retention and success.
• Ability to lead thoughtful discussions and activities regarding student experience.
• Ability to establish, develop and implement processes and procedures that align with University goals and objectives, industry standards, and best practices.
• Skill in organizing resources and establishing priorities.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to foster a cooperative work environment.
• Ability to develop, plan and implement short- and long-range goals and strategic planning.
• Skill in budget preparation and fiscal management.
• Knowledge of academic standards governing student probation, suspension, and/or expulsion.
• Ability to negotiate partnerships, as well as foster and maintain relationships with internal and external constituencies.

Distinguishing Characteristics

Position requires: a) management of the day-to-day activities of a school/college's academic advisement unit; b) participation as a member of the school/college's leadership team; c) evaluation of advisement programs and offerings to ensure quality of service and to assist in meeting accreditation requirements: d) supervision of academic advisement personnel.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 04/22/2019