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Position Classification Description

Position Class Code / Title: G7029 / Mgr,Student Initiatives
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Provides overall leadership and directs the new student, transfer, non-traditional and dual-credit student orientation programs for all undergraduate students. Directs the Family Connection orientations for parents and families of new students. Works collaboratively to assist or support other campus orientations, such as the College Enrichment Program, International, and graduate students. Oversees programs, services, support, and resources for new undergraduate students entering UNM, which assist with their academic, social, cultural, and emotional transition. Collects and analyzes program data for reporting and planning purposes. Manages the communication effort for all orientations. Develops and implements strategic plans, sets department goals, and monitors progress. Serves as a liaison, resource and advisor for students, parents, and staff. Develops, directs and supports programs for first-year students, such as Freshman Request Live and support programs for transfer, non-traditional and dual-credit students, as well as campus programs to support student retention and graduation. Manages professional, administrative, and student employees.

Duties and Responsibilities

  1. Oversees and administers the planning, implementation, and daily operation of the program component of the unit, ensuring compliance with university, state, and federal laws, policies, and regulations.
  2. Creates partnerships, relationships, and works collaboratively with UNM campus departments to develop, coordinate and provide resouces for the various orientation programs.
  3. Directs the development and design of communication strategies, social networking, web design and publications used for all student and parent orientation programs; coordinates direct mail programs to prospective students and parents.
  4. Directs the orientation registration system for enrollment of the various sessions.
  5. Oversees the supervision of assigned personnel, which includes work allocation, training and problem resolution, ensuring the effective achievement of goals and performance evaluations; motivate employees to achieve peak productivity and performance.
  6. Designs and implements systems to assess, collect, maintain, and analyze data; generates interim progress reports, final reports, evaluation, and other information related to project(s) or program(s).
  7. Involved in program development and new orientation models to make recommendations for program revisions for ongoing and increased effectiveness to meet goals and objectives.
  8. Establishes and implements short- and long-range departmental goals, objectives, policies and operating procedures.
  9. Represents the organization to other institutional departments and community agencies; promotes special programs, existing and new programs and/or policies.
  10. Determines and interprets student service needs on an individual basis, and initiates referrals and resources to appropriate student and/or academic services; advises students on policy issues, acts as student advocate, and resolves problems as necessary.
  11. Assists in assessing need and approving short-term emergency loans in accordance with established policies and procedures.
  12. Develops and manages annual operating budget and provides fiscal direction to the unit.
  13. Participates on committees to support academic and student success, recruitment, retention and graduation of students.
  14. Serves as Campus Security Authority as outlined by the Clery Act.
  15. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to gather data, compile information, and prepare reports.
  • Ability to design and implement systems necessary to collect, maintain, and analyze data.
  • Skill in organizing resources and establishing priorities.
  • Ability to develop and deliver presentations.
  • Ability to communicate effectively, both orally and in writing.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to foster a cooperative work environment.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of marketing strategies, processes, and available resources.
  • Ability to supervise, train and motivate staff and student employees, to include organizing, prioritizing, and scheduling work.
  • Program planning and implementation skills.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to develop financial plans and manage resources.
  • Employee development and performance management skills.
  • Ability to create, compose, and edit written materials.
  • Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.
  • Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
  • Skill in budget preparation and management.
  • Knowledge of academic and student development and student retention issues and programs.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017