Position Classification Description

Position Class Code / Title: G7001 / Mgr,Enrollment Services
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 12
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general supervision, manages the daily operations of the registration, financial aid, and records function at a branch or satellite location. May specialize in one or more of the following types of student services: recruitment, registration, academic advisement, class scheduling, maintenance of student records, graduation clearance, and/or other related matters.

Duties and Responsibilities

  1. Manages the overall operations of an enrollment office, including personnel administration, registration of students, acceptance and receipt of fees, and compiling, evaluating, auditing, and retaining student records, and academic or financial advisement, in accordance with university policy, accreditation standards, and privacy laws.
  2. Manages grade and transcript processing; coordinates academic information for graduation clearance; provides special program certifications; compiles statistical information and prepares reports.
  3. Schedules classes; oversees and/or assists with entering course data into computer system, editing and revising course changes; notifies students of course changes.
  4. Updates and edits curricular publications, including course schedules, bulletins, and student handbooks; oversees the production and distribution of publications.
  5. Coordinates the grade petition process, responses to inquiries concerning academic performance, and resolves problems regarding the management of student records.
  6. Interprets and enforces academic rules and regulations; monitors academic standing; coordinates probation, suspension, and dean's lists, as appropriate.
  7. Integrates program review and outcomes assessment into departmental planning efforts.
  8. Participates in the development of annual operating budgets and provides fiscal direction to the unit.
  9. Participates in development, implementation and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
  10. May hire or coordinate the hiring of instructors; may develop or assist in development of course curricula.
  11. May develop or assist in development of accounting systems for accepting and receipting cash payments for courses, facility rentals, and/or books; authorizes refunds; prepares financial statements.
  12. May provide direction for student government; may coordinate student services, special events, and/or student group activities.
  13. May serve as Campus Security Authority as outlined by the Clery Act.
  14. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of accreditation and certification requirements and standards.
  • Ability to develop and maintain recordkeeping systems and procedures.
  • Ability to gather data, compile information, and prepare reports.
  • Knowledge of programs/services available to university students.
  • Knowledge of academic standards governing student probation, suspension, and/or expulsion.
  • Knowledge of the rules, regulations, and laws regarding student records.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Program planning and implementation skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to analyze and solve problems.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Ability to maintain confidentiality of records and information.
  • Knowledge of data management techniques.
  • Ability to create, compose, and edit written materials.
  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • Knowledge of printing and/or reproduction processes and techniques.
  • Ability to foster a cooperative work environment.
  • Knowledge of budget preparation, cost estimating, monitoring, and fiscal management principles and procedures.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017