This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Provides specialized support to effectively address student behavioral concerns through a range of psychosocial interventions. Develops, facilitates, and leads practices and procedures related to student conduct concerns based on industry best practices and in compliance with all relevant national, state, and local laws and University regulations. Educates, guides, and/or trains faculty, students, staff, deans, and other constituents interfacing with students. Works in close collaboration with the Dean of Students Office.
Duties and Responsibilities
Maintains confidentiality of information related to student conduct concerns and exercises discretion to provide timely information and necessary updates across relevant stakeholders.
Communicates with and between students and other relevant parties, to include mediating, counseling, facilitating, innovating, guiding, advocating, encouraging, and mentoring as appropriate.
Provides support and advocacy for students while emphasizing individual accountability and responsibility.
Schedules and coordinates meetings, interviews, appointments, and/or other similar activities with students; ensures students are aware of rights and responsibilities.
Establishes, maintains, and processes detailed records for adjudicated cases and other communications timely and accurately.
Implements and/or coordinates educational sanctions assigned to students, including scheduling.
Coordinates the maintenance of confidential records and administrative processes and procedures; acts as point of contact and reference; generates and distributes appropriate reports. Provides training and education to faculty, students, staff, deans, and other constituents regarding student conduct policies and procedures and other related topics.
Maintains current knowledge of and implements changes based on university policies and procedures, laws, and best practices related to field. Participates in professional development activities as appropriate.
May supervise and/or lead lower graded staff and/or student employees.
Serves as Campus Security Authority as outlined by the Clery Act.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Extensive knowledge of University policies and procedures related to student conduct and rights.
Ability to conduct interviews and investigations using trauma-informed techniques when appropriate.
Analytical, investigative, and problem solving skills.
Conflict resolution and/or mediation skills.
Knowledge of crisis intervention and advocacy principles and practices.
Ability to foster a cooperative work environment.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing best practices.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Strong analytical and organization skills.
Ability to develop and present educational programs and/or workshops.
Conditions of Employment
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Working Conditions and Physical Effort
No or very limited exposure to physical risk.
No or very limited physical effort required.
Work is normally performed in a typical interior/office work environment.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
