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Position Classification Description

Position Class Code / Title: G6026 / Mgr,Residence Life
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 13

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under minimal supervision, manages and oversees the day-to-day activities of a Resident Education unit. Recruits, trains, supervises and evaluates staff and student employees that provide residence life services. Manages 24-hour crises response system for residential program. Participates in the development, implementation, and administration of Resident Education goals, policies, systems, and procedures. Serves as deputy Title IX Coordinator and Clery Coordinator. May deputize for the department Director, as needed.

Duties and Responsibilities

  1. Manages Residence Life organizational units for a large, multi-faceted on-campus housing department.
  2. Provides leadership and supervision to professional full time live-in staff and student employees in a 24-7 residential environment who are simultaneously addressing student development challenges, student misconduct, peer counseling, and emergency response.
  3. Develops and implements strategic plans, sets unit goals, and monitors programs within the Resident Education units.
  4. Oversees student programs that maintain and enhance the quality of on-campus residence life; directs area residence life officers and student resident advisors; develops and monitors educational, recreational, and social programs and services for student residents.
  5. Manages the student conduct process and ensures compliance with residence hall policies and Clery Act requirements; ensures fairness and consistency across student conduct cases, including recommendations of action as appropriate; serves as appeal agent as designated by department Director.
  6. Serves as first point of contact for sexual misconduct and assault incidents in all UNM residential units. Provides on call support 24-7 for incident response.
  7. Implements programming model in connection to stated department missions and goals; administers the Living Learning Program within the residence halls.
  8. Provides support and directive to Resident Education staff in response to student crises; provides critical intervention and support in large-scale department emergencies.
  9. Provides on-call support for reporting police interactions, fire emergencies, medical and mental health events including suicidal residents.
  10. Oversees and advises a range of student committees and governing/advisory bodies with respect to residence life issues and systems; advises and interacts with student organizations.
  11. Serves as the primary resource for information and problem resolution within the Resident Education unit; responds to inquiries and researches and resolves problems related to transactions handled by the Resident Education unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  12. Serves as deputy Title IX Coordinator and Clery Coordinator. Coordinates the activities and reporting of multiple CSA's including training, ensuring that quarterly and annual reporting requirements are met, and communicating incidents to the campus Title IX Coordinator and the Clery Coordinator
  13. Serves on interdepartmental committees, councils, and task forces to enhance the residence life experience for on-campus residents.
  14. Serves as Campus Security Authority as outlined by the Clery Act.
  15. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • Ability to foster a cooperative work environment.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of emergency and disaster recovery planning.
  • Employee development and performance management skills.
  • Ability to assess training and in-service needs in area of specialty, and to provide consultation and arrange/facilitate training and seminars.
  • Ability to organize, coordinate, and oversee multiple program activities.
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
  • Advanced analytical, evaluative, and objective critical thinking skills.
  • Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus (Resident Education) applicable to the specified role.
  • Ability to provide leadership and guidance to professional personnel in area of expertise.

Conditions of Employment

  • Must pass a pre-employment criminal background check.

Working Conditions and Physical Effort

  • Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
  • No or very limited physical effort required.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017