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Position Classification Description

Position Class Code / Title: G6018 / Supv,Language Learning Ctr
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 11

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under indirect supervision, creates, plans, and/or administers programs and procedures relating to the technological extention of foreign language instruction. Provides training, technical support, project consulting and analysis, and hardware and software support to the Language Learning Center (LLC), and the faculty, staff and students of foreign langauage departments. Apply knowledge of computer-based, media-based and foreign language pedagogy to initiate and develop drilling and instructional materials and programs for the LLC, and to assist instructional staff and faculty in the planning and realization of courseware materials. Trains and supervises LLC support staff.

Duties and Responsibilities

  1. Provides a wide range of technical assistance involving all types of media equipment to faculty, staff, and students.
  2. Prepares and gives instruction, training, demonstrations and presentations to faculty, staff, and students.
  3. Applies instructional knowledge to use and develop foreign language learning materials including multi-media and computer-based interactive programs.
  4. Identifies and resolves computer and/or equipment problems, trouble-shoots and provides on-call support to users; gathers information from users, defines needs and researches and evaluates computer hardware and software.
  5. Organizes, maintains, circulates and preserves resources used in LCC, including software, video and audio cassettes, slides, filmstrips, records and printed material; prepares and maintains online and printed documentation and training materials.
  6. Advises faculty on technological aspects of research and preparation of classroom and other instructional materials.
  7. Maintains broad knowledge of state-of-the-art technology, equipment, systems, and language learning pedagogy.
  8. Oversees and supervises LCC support staff including training, work allocation, scheduling, and personnel related issues.
  9. Develops policy and establishes procedures for LCC operations including scheduling, organization, maintenance, circulation, equipment, and services.
  10. Uses knowledge of available system software, hardware, tools and techniques to design training which will meet needs of users; plans, recommends purchases, installs, develops and maintains network operating systems, facilities and equipment.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Fluency in relevant foreign language(s).
  • Ability to develop training aids and instructional materials using a range of media.
  • Ability to analyze learning materials and provide advice on techniques of effective use of technology.
  • Knowledge of language pedagogy and computer-based instructional techniques.
  • Strong communication and interpersonal skills.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to identify and resolve computer/equipment interface problems.
  • Ability to establish procedures and supervise programs for maintaining quality control and safety in the workplace.
  • Ability to provide technical advice and information to faculty in area of expertise.
  • Ability to provide technical guidance and training to end users.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Effective verbal and written communication skills.
  • Knowledge of current developments and technological trends in computer hardware and software.
  • Ability to recommend, acquire, install, test, modify and support hardware and software.

Working Conditions and Physical Effort

  • Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017