Position Classification Description

Position Class Code / Title: G5014 / Coord,Enrollment Services
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 08

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Organizes and performs admissions, registration, and student records functions for a branch or satellite location. Reviews and compiles student admission applications and related documents. Maintains academic records, verifies enrollment, coordinates graduation, and implements applicable student policies.

Duties and Responsibilities

  1. Coordinates registration of students, compiling, evaluating, and retaining student records, and policy interpretation and advisement as appropriate, in accordance with university policy, accreditation standards, and privacy laws; may coordinate acceptance and receipt of fees, as appropriate to the position.
  2. Oversees grade and transcript processing; coordinates academic information for graduation clearance; compiles statistical information and prepares reports; may provide special program certifications, as appropriate.
  3. As appropriate to the position, reviews and processes student applications and/or documents; reviews and/or compiles and updates student credentials needed for admissions status; monitors progress of applicants.
  4. Provides administrative support, which may include scheduling meetings and events, maintaining various office files, initiating and drafting correspondence, and other related duties.
  5. Coordinates the grade petition process, responses to inquiries concerning academic performance, and resolves problems regarding the management of student records.
  6. May monitor academic standing, coordinate probation and suspension actions, and/or administer dean's lists, as appropriate to unit requirements.
  7. May lead, guide, and train staff/student employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.
  8. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to develop and maintain recordkeeping systems and procedures.
  • Knowledge of academic advisement procedures.
  • Knowledge of programs/services available to university students.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to gather and analyze statistical data and generate reports.
  • Records maintenance skills.
  • Knowledge of the rules, regulations, and laws regarding student records.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Knowledge of academic standards governing student probation, suspension, and/or expulsion.
  • Skill in organizing resources and establishing priorities.
  • Ability to analyze and solve problems.
  • Knowledge of student recruitment and retention issues.
  • Ability to document work in progress.
  • Ability to maintain confidentiality of records and information.
  • Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements.
  • Knowledge of admissions standards.
  • Organizing and coordinating skills.
  • Knowledge of financial aid policies, procedures, and eligibility requirements.
  • Knowledge of accounts receivable procedures and practices.

Conditions of Employment

  • All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/04/2021