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Position Classification Description

Position Class Code / Title: G1011 / Branch-Stdnt Success Assoc
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 09

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Provides specified support services to students in one or more assigned areas associated with student success and retention, such as career and academic advisement, first-year retention programs, tutoring/testing/placement, disabled and at-risk student services, student activities, co-curricular educational services, and/or other related activities.

Duties and Responsibilities

  1. Provides academic, career, admissions, and/or other advisory and support services related to student academic success and retention, as assigned.
  2. Assists in the development, preparation, and facilitation of educational seminars, workshops, and other activities designed to enhance student retention and academic success.
  3. Prepares and conducts or assists in the preparation and conduct of faculty and staff training on strategies, policies, procedures, and issues pertaining to student retention and success.
  4. Works with Student Services staff and/or with academic faculty, and community members in the resolution of day-to-day issues associated with the retention and educational success of students; refers unusually complex or sensitive issues to more senior staff, as appropriate.
  5. Creates and maintains individual student files and other related materials as appropriate, in accordance with University policy and state and federal regulations and guidelines.
  6. Administers examinations and/or other qualifying requirements or activities related to student placement, course make-up exams, as directed.
  7. Participates in the composition, development, and preparation of written materials related to student retention and success.
  8. Participates as assigned in professional workshops, seminars, and associations on a local, state, or regional basis; may provide assistance in the preparation and delivery of conference presentations.
  9. Provides input and assistance, as assigned, in the formulation of services, operations, and systems related to student retention and success.
  10. May perform one or more collateral assignments of similar or lower level of responsibility for other operating units of the Branch, in accordance with institutional need and individual experience and interest, up to 20% of nominal working hours.
  11. Serves as Campus Security Authority as outlined by the Clery Act.
  12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 6 months of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Demonstrated skills in one or more operational areas related to student success and retention in a postsecondary institution.
  • Records maintenance skills.
  • Skill in the use of personal computers and related software applications.
  • Strong verbal and written communication skills and the ability to present information effectively to groups.
  • Ability to create, compose, and edit written materials.
  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • Organizing and coordinating skills.
  • Strong interpersonal skills and the ability to effectively work with a wide range of individuals and constituencies in a diverse community.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017