Position Classification Description

Position Class Code / Title: E9003 / Chief Information Officer/HSC
Recruitment Tier: Tier 2
FLSA: Exempt
Grade: 99
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Leads the development of information technology (IT) programs and services for the University health system, including UNM Health Sciences Center (HSC), UNM Hospital, UNM Medical Group, and Sandoval Regional Medical Center. Leads the organization in planning and implementing enterprise information systems to support centralized and satellite clinical and business operations. Provides leadership and direction on HSC's information systems, to include IT strategic planning, budgeting, coordination and integration of all HSC IT matters. Oversees and provides recommendation to IT policy for HSC and its components.

Duties and Responsibilities

  1. Leads strategic and tactical planning, development, evaluation and coordination of information technology (IT) systems for the University's integrated health system.
  2. Works collaboratively with senior management and key end users across functional areas to identify and prioritize IT initiatives for the organization to meet business needs.
  3. Leads and coordinates the process to develop, maintain and administer a technology plan that is based on current and future organizational needs; supports the mission and long-range goals of the University health system.
  4. Represents and reports on the performance of the IT portfolio including actual vs. expected results, budgets, and project duration.
  5. Provides organization-wide leadership in the development, management and operation of integrated information services; leads the review of current IT systems and processes, as well as the development of new and enhanced clinical and business operations systems.
  6. Establishes and maintains a service-oriented, customer-focused operation that enhances the current IT function and further promotes efficiency, quality, customer service and growth.
  7. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; oversees the management of personnel to include recruitment, training, supervision, and evaluation of staff.
  8. Develops and administers policies and standards to ensure data integrity, security and shared use; ensures that standards are applied throughout the health system.
  9. Ensures information systems operate according to internal standards, external accrediting agency standards and legal requirements.
  10. Oversees cross-institutional initiatives and executive-level projects, fostering strategic partnerships in carrying out enterprise-wide computing services for the health system and its components.
  11. Chairs for various HSC advisory committees
  12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Master's degree; at least 10 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge and understanding of the current and developing strategic information requirements of a major research university, health sciences center and an academic medical center.
  • Strong leadership capabilities including IT strategic planning, plan execution, organization and prioritization skills.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Significant experience in data-processing methods and procedures, and computer software systems.
  • Knowledge in systems design and development processes, including requirement analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
  • Ability to provide strategic guidance and counsel to clientele in the assessment and development of existing and/or proposed systems.
  • Ability to develop requests for and evaluate proposals in reference to leading-edge information services technology.
  • Skill in budget preparation and fiscal management.
  • Experience in large project management and system implementations.
  • Experience with policy and process development.
  • Skill in examining and re-engineering operations and procedures, formulating policy and developing and implementing new strategies.
  • Strong written, verbal and presentation skills.

Conditions of Employment

  • Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.
  • Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA).
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited exposure to physical risk.
  • Moderate physical activity. Requires occasional lifting, pushing, or pulling of objects up to 20-30 lbs. Physical work is a primary part (more than 70%) of the job.
  • Work is normally performed in a typical interior/office work environment.
  • Must be able to travel locally between facilities and within the surrounding community.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 07/26/2020