Summary

Oversees the University's Employee and Organizational Development (EOD) program. Manages a team of professional, technical, and administrative support staff engaged in the development and implementation of training programs and enterprise-wide organizational change programs. Participates in strategic decision-making as it relates to the unit as a member of the department's management team.

Duties and Responsibilities

1. Manages and coordinates all day-to-day activities of the EOD Department, to include staffing and hiring, training and development, work allocation and prioritization, performance evaluation, and performance management of departmental staff.
2. Identifies and evaluates process improvement opportunities within area of oversight; identifies opportunities for streamlining existing processes to ensure efficiency.
3. Monitors program efficiency; develops reporting procedures and other methods to establish program accountability and measure success; revises processes and procedures to reflect contemporary approaches to human resource management and to improve program effectiveness.
4. Develops and promotes institutional philosophies, strategies, and methodologies with respect to areas of oversight, ensuring consistency with the University's overall mission, goals, and strategic plans.
5. Oversees the initiation and completion of large-scale instructional, systems, and operational change management and development projects.
6. Oversees the design and development of associated educational and training programs.
7. Serves as subject matter expert to the University in management, leadership, and organizational development.
8. Conducts needs assessments to identify and evaluate individual and/or group training requirements for employees University-wide.
9. Plans, designs, develops, and delivers individual and/or group training and instructional programs, using instructor-led, electronic/web-based, and/or multimedia training methods and formats.
10. Maintains departmental reports and records; collects statistical data for administrative and/or quality improvement purposes.
11. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
12. May participate in the development and implementation of operating budgets, systems, and procedures for the operating unit.
13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
• Knowledge of organizational development theory and practices.
• Knowledge of web-based training programs and familiarity with web tools.
• Skill in budget preparation and fiscal management.
• Skill in organizing resources and establishing priorities.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to gather and analyze statistical data and generate reports.
• Program planning, development, implementation, and leadership skills.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Advanced analytical and critical thinking skills.
• Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
• Ability to provide technical guidance and leadership to professional personnel in area of expertise.
• Knowledge of computerized information systems used in human resources applications.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• Must pass a pre-employment criminal background check.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• Work is normally performed in an interior/office or workshop environment.
• No or very limited physical effort required.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

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