Position Classification Description

Position Class Code / Title: D7043 / Compliance Programs Manager
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14
HR Review/Approval:RVIEW

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Reporting to the Office of Compliance, Ethics, & Equal Opportunity, develops and delivers trainings and curriculum, and provides advice and consultation to the University community on complex topics and regulations. Conducts comprehensive investigations of complex and/or multiple claims, prepares narrative reports, and implements and monitors programs to ensure compliance with federal and state regulations, as well as University policies and procedures.

Duties and Responsibilities

  1. Develops and delivers a range of programs and trainings related to specific compliance topics designed to enhance University constituents' knowledge and understanding of compliance requirements, processes, and goals.
  2. Assists with the evaluation of statistics to identify existing and developing problems related to compliance policies and other regulatory requirements; assists with the development and delivery of various programs designed to address identified problems.
  3. Monitors and audits compliance-related activities to ensure compliance with local, state, and federal regulations; ensures organization staff maintains appropriate certifications and/or training requirements.
  4. Provides advice and guidance to students, staff, and faculty on the interpretation and application of institutional policies, practices, and procedures related to compliance.
  5. Conducts compliance-related investigations, conducts interviews, and prepares investigative reports which include conclusions based on findings; follows departmental post-investigation procedures regarding follow-up communications to involved parties.
  6. Assists in the development and implementation of policies and procedures to comply with federal, state and local laws and institutional policies.
  7. May supervise and/or guide the work of others.
  8. Serves on various University committees on behalf of the office.
  9. Serves as Campus Security Authority as outlined by the Clery Act.
  10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Strong interpersonal and communication skills, both orally and in writing, and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to foster a cooperative work environment.
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
  • Demonstrated commitment to diversity, social justice, and civil rights work.
  • Advanced analytical, evaluative, and objective critical thinking skills and the ability to effectively summarize and present information.
  • Knowledge of federal, state, and institutional policies and practices specific to the applicable compliance specialty.
  • Demonstrated ability to maintain confidentiality.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Ability to develop and present educational programs and/or workshops.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to provide technical advice and information to faculty and staff in area of expertise.
  • Ability to investigate and analyze claims information and to draw conclusions.
  • Ability to operate calmly and effectively under stressful conditions.
  • Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
  • Ability to develop and implement new strategies and procedures.
  • Ability to provide effective and appropriate advice and expertise to all levels within the University community.
  • Skill in the use personal computers and related software applications
  • Skill in organizing resources and establishing priorities.

Conditions of Employment

  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

  • No or very limited exposure to physical risk.
  • No or very limited physical effort required.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 04/23/2021