Position Classification Description

Position Class Code / Title: D6012 / UNMTemps & Recruitment Srv Mgr
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14
HR Review/Approval:RVIEW

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Plans, oversees, and coordinates the operations and services of the University's Temporary Employment and Recruitment Services. Plans, recommends, and coordinates implementation of new and enhanced recruitment and temporary employee programs, initiatives, and the development and implementing of performance and operating standards. Plans, develops, and administers a large, diverse pool of temporary staff, oversees and coordinates resolution of all human resources-related issues pertaining to the temporary pool. Supervises a team of recruiters. The University Temporary Employment and Recruitment manager is responsible for the full utilization of the University's social media recruitment.

Duties and Responsibilities

  1. Oversees the recruitment and maintenance of a large, diverse pool of temporary staff employees to service the day-to-day and emergency employment requirements of client constituencies.
  2. Serves as the principal point of advice, education, and guidance to the University community concerning temporary services programs, recruitment procedures, and guidelines.
  3. Participates in the planning and development, and oversees implementation and administration of programs and initiatives designed to improve the quality of services provided to clients and ensure compliance with institutional needs and objectives.
  4. Works with the University community to assess service quality and determine current and future temporary services and recruitment needs; makes operational modifications and designs and implements responsive programs and services, as appropriate.
  5. Handles all human resources issues associated with employees hired through UNMTemps , to include recruitment and discipline, employee relations, workers compensation, and personnel administration.
  6. Performs employee relations investigations and liaison with internal and external agencies pertaining to Temporary Services employees.
  7. Provides leadership in the development of budget, operating goals, standards, and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit.
  8. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
  9. Develops confidentiality recordkeeping procedures and manages appropriate department records in accordance with applicable regulations, policies, and standards.
  10. Supervises recruitment staff to include recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  11. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
  12. Performs quarterly analysis of underutilization data and develops recruitment plans based on this information.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to investigate and analyze information and draw conclusions.
  • Ability to analyze and solve problems.
  • Records maintenance skills.
  • Knowledge of human resources administration principles and practices.
  • Skill in the use of computers, preferably in a PC, Windows-based operating environment.
  • Knowledge and understanding of federal and state employment and labor laws, regulations, procedures, and standards.
  • Skill in developing and examining operations and procedures, formulating policy, and developing and implementing strategies and procedures.
  • Program planning and implementation skills.
  • Project management skills and the ability to resolve complex problems and issues.
  • Working knowledge of operating principles, methods, systems, and procedures pertaining to temporary employment services.
  • Strong analytical, critical thinking, and decision making skills.
  • Knowledge of business management practices.
  • Knowledge of standard labor and employee relations practices, policies, procedures, and guidelines, as applied to public institutions.
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Effective speaking and writing skills and the ability to address small and large groups.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Employee development and performance management skills.
  • Skill in the use of social media for outreach and recruitment purposes.
  • Knowledge of best practices in recruitment as they relate to affirmative action and UNM?s commitment to diversity.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017