Position Classification Description

Position Class Code / Title: D4012 / Benefits Specialist,Sr
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14
HR Review/Approval:RVIEW

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Within the Division of Human Resource, coordinates the planning and administration of the University's employee, student, and retiree benefit programs, including life insurance, health care coverage, disability, retirement, student benefits and other related programs. Recommends changes in benefit policies and programs to maintain the institution's objectives and competitive position in the marketplace. Coordinates with existing and/or potential insurance carriers and other benefit vendors.

Duties and Responsibilities

  1. Assists with the day-to-day administration of contracts or other agreements involving benefits.
  2. Responds to and resolves concerns regarding University benefits programs; advises, approves, or denies exception requests.
  3. Serves on and provides consultation to designated committees as appropriate in order to maintain open communications with faculty, staff, students, retirees, health-care providers, insurance carriers, and other constituent groups.
  4. Compiles and analyzes financial and statistical data for contract negotiations, administrative reporting, and program evaluation.
  5. Informs, gives advice, and counsels management on trends and current developments in the field of benefits programs.
  6. Provides technical guidance, education and advice to Human Resources Consultants and other UNM departments regarding benefits.
  7. Participates in the planning and assists with the implementation and administration of the University's portfolio of benefits programs; monitors program effectiveness and makes recommendations for improvements and enhancements.
  8. Participates in the development of benefits policies and procedures in compliance with all relevant State and Federal regulations.
  9. Develops and disseminates benefits information materials.
  10. Develops and delivers education on broad benefits issues and other related topics.
  11. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  12. Works closely with insurance carriers to develop reports and monitor UNM health plans.
  13. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to make administrative/procedural decisions and judgments.
  • Ability to plan, assess, and evaluate programs.
  • Knowledge of community outreach practices.
  • Ability to gather and analyze statistical data and generate reports.
  • Ability to create, compose, and edit written materials.
  • Ability to provide excellent customer service.
  • Ability to analyze problems and develop creative solutions to complex benefits issues.
  • Strong verbal and written communication skills and the ability to present information effectively to groups.
  • Ability to manage contractual arrangements.
  • Knowledge of contemporary principles of benefits management.
  • Knowledge of computerized information systems used in payroll and benefits operations.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Knowledge of laws, regulations, methods, and techniques in area of specialty.
  • Ability to lead and functionally supervise staff.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to analyze and interpret financial data and prepare financial reports, statements and/or projections.
  • Ability to provide technical advice and guidance to HR staff in area of specialty.

Conditions of Employment

  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
  • Must pass a pre-employment criminal background check.

Working Conditions and Physical Effort

  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.
  • No or very limited physical effort required.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/22/2022