Summary

Operating at the divisional or departmental level, provides a specified range of specialized professional and operational support to employees and/or members of the general public in areas such as employment, compensation, labor relations, benefits, training and development, HRIS, or human resources administration. Provides interpretation and routine consultation, and ensures compliance with various UNM Human Resources policies, procedures, guidelines and applicable federal and state laws. Participates in research and analysis of operational issues, as appropriate to the individual position, and provides or participates in problem resolution. Provides day-to-day guidance to internal clients and lower-level staff on HR procedures and best practices within a specified area of expertise. Reviews routine documentation to ensure data integrity and quality of production. May supervise, lead, train, and/or coordinate the activities of lower-level technical and/or administrative staff, as appropriate to the position.

Duties and Responsibilities

1. Researches and analyzes various HR related issues and participates in problem resolution.
2. Represents the department in various internal committees, task forces, and cross functional meetings within the University.
3. Consults with internal customers regarding various transactions; trouble shoots HR related issues and identifies client's business needs.
4. Participate in HR investigations, job audits and/or negotiations, as appropriate to the individual position; follows up with appropriate parties on findings.
5. Develops and conducts or participates in specialized presentations and training, as appropriate, covering operational and/or technical HR related information for specified area of expertise.
6. Provides day-to-day advice, interpretation, and support to client departments regarding the application of human resources policies, guidelines, procedures, and best practices.
7. Creates and presents complex ad hoc data analyses and reports, as appropriate to the area of expertise; identifies errors and deficiencies and makes process improvement recommendations.
8. Assist in the development and modification of operating policies, guidelines, procedures, systems, and documentation, as appropriate to the development of best practices within the unit.
9. Enters and reviews routine employee/applicant data into various human resources data bases and ensures data integrity.
10. May supervise, lead, train, provide coverage and coordinate the activities of staff performing related work.
11. May serve as Campus Security Authority as outlined by the Clery Act.
12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Knowledge and understanding of University Business Policies and Procedures.
• Ability to communicate effectively, both orally and in writing.
• Skill in analyzing and evaluating various HR related issues.
• Knowledge of computerized information systems used in human resources applications.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Strong computer skills, to include database management, word processing, creating spreadsheets, e-mail, and the internet.
• Research, analytical, and critical thinking skills.
• Ability to plan, coordinate, and administer complex administrative systems and processes.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Records maintenance skills.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• Must pass a pre-employment criminal background check.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 01/01/2024