UNM Logo

Position Classification Description

Position Class Code / Title: D1012 / Employee Benefits Splst
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 12

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Provides advice and guidance to University employees regarding employee benefits and the design and review of individual benefit plans. Coordinates the preparation and implementation of communication and educational programs and materials. Researches and resolves complex, non-routine problems. Participates in the development of new or revised benefits policy recommendations.

Duties and Responsibilities

  1. Creates Open Enrollment communications to include benefit rate changes, plan changes and employee benefits education materials.
  2. Responsible for ensuring all benefit materials and processes are consistent and in compliance with UNM policy, federal, and state regulations.
  3. Plans and implements benefits information outreach sessions across all campuses.
  4. Monitors and coordinates the processing of death and disability claims to ensure compliance with policy, contractual provisions, and relevant laws and regulations; provides individual benefits counseling to faculty and staff employees, as appropriate.
  5. Provides technical support to lower level benefits staff regarding the processing of all benefits documentation to ensure compliance with policy, procedure, and regulatory requirements; provides input into design, implementation, and/or modification of documentation, as appropriate.
  6. Participates in planning and coordinates the implementation of periodic benefits open enrollment programs and other benefit events including employee education benefit fairs and wellness fairs for all faculty and staff, including the development of content materials.
  7. Administers employee education benefits and ensures compliance with UNM policy, federal, and state regulations; coordinates with the Scholarships Office and Student Financial Aid to ensure student awards are posted to student accounts accurately and in a timely manner; compiles, analyzes and reconciles financial and statistical information for management.
  8. Participates in the investigation and resolution of complex, non-routine problems; serves as primary liaison with insurance carriers and regulatory bodies in the resolution of specific employee concerns.
  9. Coordinates the review and development and/or modification of department operating procedures and systems, to include automated systems; provides input into the development and modification of operating policies.
  10. Develops and monitors reports to ensure efficient administration of self insured medical, dental, and prescription drug benefit plans.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Successful completion of at least 60 college-level credit hours; at least 4 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Skill in developing policy and procedure documentation.
  • Knowledge of mathematics.
  • Skills in the use of database management, word processing, spreadsheet, and/or presentation software.
  • Knowledge and understanding of employee benefits principles, practices, procedures, and documentation.
  • Knowledge of state and federal laws pertaining to employee benefits, COBRA, and IRS Section 125.
  • Knowledge of insurance carrier procedures and requirements.
  • Knowledge of computerized human resources and payroll systems.
  • Knowledge of open enrollment systems and procedures.
  • Ability to analyze and develop creative solutions to complex benefits issues.
  • Ability to gather data, compile information, and prepare reports.
  • Group communication and presentation skills.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017