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Position Classification Description

Position Class Code / Title: B7032 / Br/Div Financial Aid Mgr
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 12

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general supervision, manages and coordinates all aspects of the scholarship and financial aid function for a large, administratively autonomous academic branch or division of the University. Oversees development and production of reports, ensuring compliance with University and funding agency requirements. May manage a team of financial aid advisors and support staff.

Duties and Responsibilities

  1. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
  2. Applies established procedures where the nature of the system, feasibility, computer equipment, and programming language have already been determined.
  3. Uses established fact-finding procedures, and knowledge of pertinent work processes and procedures to provide required analysis of business problems.
  4. Develops recordkeeping procedures and fund-level management procedures in accordance with applicable regulations, policies and standards.
  5. Responds to inquiries and investigates and resolves problems related to transactions handled by the department; serves as a liaison with other departments or units in the resolution of day-to-day administrative and operational issues.
  6. Conducts workshops and training seminars to inform students and university clients about student financial aid; advises students/families regarding application process and eligibility for student financial aid.
  7. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
  8. Assists in establishing and implementing short- and long-range goals, objectives, policies, and operating procedures.
  9. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to plan work schedules and assign duties; ability to provide or arrange for training.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to analyze and solve problems.
  • Knowledge of standard and/or fund accounting principles, methods, and applications.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to develop programming specifications within defined parameters.
  • Ability to investigate and analyze information and draw conclusions.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to foster a cooperative work environment.
  • Ability to conduct small and large group meetings and workshops.
  • Employee development and performance management skills.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017