Summary

In support of the Director of Facilities Management (FM), provides leadership and guidance to all FM units for the care and upkeep of all physical facilities at the University. Responsible for oversight of business operations to improve cost effectiveness, service quality, and FM operational effectiveness. Deputizes for the Facilities Management Director, as assigned.

Duties and Responsibilities

1. Provides direction and oversees all facets of the daily operations of assigned programs, ensuring compliance with the university, state, and federal laws, policies, and regulations.
2. Develops and recommends operating goals and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations, evaluates programmatic and operational effectiveness, and effects changes required for improvement.
3. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
4. Assists in the development of the annual operating budgets and provides fiscal direction to the unit.
5. Serves as a leader of the management team in planning, project and portfolio management, problem resolution, and reviewing department performance.
6. Recommends and participates in the development of University policies and procedures; may serve on University planning and policy-making committees.
7. Provides direction and leadership for planning, developing, and implementing FM strategic initiatives.
8. Collaborates with university stakeholders in the planning and construction of all new buildings and major renovation and repair of existing facilities, as directed.
9. Advises the University administration on the funding needs to adequately maintain the physical facilities of the institution and assists the administration in the allocation of fiscal resources for various capital improvement and maintenance projects on the campuses; as directed.
10. Directs programs to monitor, evaluate and improve customer service delivery.
11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 8 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Knowledge and understanding of the current and developing building systems requirements of a major research university.
• Knowledge of financial/business analysis techniques.
• Knowledge of current trends and developments in facilities management.
• Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
• Ability to make administrative/procedural decisions and judgments.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Skill in organizing resources and establishing priorities.
• Strategic planning and advanced leadership skills.
• Ability to develop requests for and evaluate proposals related to facilities management functions.
• Employee development and performance management skills.
• Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to foster a cooperative work environment.

Conditions of Employment

• Possession of a valid New Mexico driver's license is a requirement for this job.
• Must pass a pre-employment criminal background check.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• No or very limited physical effort required.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 08/01/2023