Position Classification Description

Position Class Code / Title: A7141 / Assoc Dir,UNM Online
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 16
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Provides leadership, direction, and administrative management to UNM Online. Manages day-to-day activities of the unit, including supervision of staff and operations. Supports UNM Online programs, enrollment, and other strategic goals by participating in or leading actions. Deputizes for the UNM Online Director, as appropriate.

Duties and Responsibilities

  1. Directs and manages all facets of the daily operations of UNM Online.
  2. Builds and maintains effective working relationships with students, faculty, staff, and university leadership at all levels; ensures that partners and constituents are informed and encouraged to participate in unit activities, as appropriate.
  3. Leads and functionally supervises assigned professional and management staff, to include work allocation, training, and problem resolution; provides performance management feedback as appropriate.
  4. Directs data collection and analysis efforts as well as the generation of reports for University leadership, outside agencies, and internal campus partners; participates in compiling and analyzing data surrounding UNM Online enrollment, headcount, student demographics and success outcomes.
  5. Ensures program offerings are marketed to students and related constituencies effectively and pursues opportunities to increase awareness of program activities.
  6. Participates in the development of operating goals and objectives for the unit; recommends, implements, and administers methods and procedures to enhance operations, evaluates programmatic and operational effectiveness, and effects changes required for improvement.
  7. Recommends and/or independently develops, researches, interprets and recommends trainings, programs, policies, and/or procedures to achieve unit goals.
  8. Serves on various University planning and policy making committees; recommends and participates in the development of policies and procedures as appropriate.
  9. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the goals and objectives of the unit; recruits, trains, oversees, and deploys technical and functional staff as appropriate.
  10. Develops and manages operating budgets as appropriate and performs periodic cost and productivity analyses.
  11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 6 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of current and emerging online and distance education legislation, issues, and trends.
  • Advanced knowledge and understanding of accreditation and compliance provisions, guidelines, and procedures for the administration of online and distance education as dictated by federal and state laws and regulations and expectations of external accrediting agencies.
  • Demonstrated ability to develop and manage a team of professional and administrative staff, to include hiring, training, performance management, work allocation and supervision, and prioritization.
  • Ability to determine informational needs, to collect and analyze information, and to devise and develop statistical analyses and reports.
  • Knowledge of the structure, policies, and procedures of university academic and student support organizations.
  • Knowledge of current developments and trends in university best practices, project management, and related technology.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Strong analytical, problem solving, and critical thinking skills gained within a complex, demanding work environment.
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Skill in budget preparation and fiscal management.
  • Skill in organizing resources and establishing priorities.
  • Advanced project management and leadership skills.
  • Advanced verbal and written communication skills.

Working Conditions and Physical Effort

  • No or very limited exposure to physical risk.
  • No or very limited physical effort required.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 11/14/2022