UNM Logo

Position Classification Description

Position Class Code / Title: A7084 / Mgr,Telehealth Prog Devt
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Manages and coordinates the programmatic activities and services of the UNM Center for Telehealth & Cybermedicine Research, a multifaceted University enterprise dedicated to the regional, national, and international development of sustainable Telehealth networks to the medically underserved. Manages and coordinates program planning, funding activities, and reporting, and participates in the establishment and maintenance of internal fiscal, administrative, and compliance protocols. Serves as primary liaison with internal and external agencies on all day-to-day issues pertaining to program activities.

Duties and Responsibilities

  1. Plans, develops, and coordinates the administration of the various projects and programs of the Center.
  2. Establishes and implements short- and long-range goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness and effects changes required for improvement.
  3. Develops proposals for the utilization of Center services and facilities; prepares grant applications to obtain funding as appropriate to support the various projects and programs of the Center.
  4. Develops collaborative projects with external agencies, educational institutions, and other internal and external constituencies; negotiates and establishes contracts for services as appropriate.
  5. Serves as primary point of liaison to both internal and external constituencies on day-to-day operational matters pertaining to the planning and administratrion of program activities.
  6. Designs and implements systems, protocol, and procedures to collect, maintain, and analyze programmatic data.
  7. Formulates and generates reports and other information related to projects and programs to internal administration, partner enterprises, government regulatory agencies, and funding entities, as appropriate.
  8. Recommends, participates in the development of, and establishes policies and procedures; may serve on department/division/university planning and policy-making committees.
  9. May represent the university to various institutional divisions as well as externally to governmental agencies, funding agencies, national organizations, and the general public.
  10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Skill in the use of personal computers and related software applications.
  • Demonstrated knowledge and understanding of telehealth/telemedicine concepts, practices, procedures, technology, and techniques.
  • Program planning and implementation skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop and implement complex data tracking and reporting instruments, systems, and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Ability to format and generate summary, statistical, and presentation reports.
  • Skill in developing policy and procedure documentation.
  • Proposal and grant writing skills.
  • Effective verbal and written communication skills.
  • Strong interpersonal skills and the ability to work effectively with a diverse range of constituencies.
  • Project management and leadership skills.
  • Project management skills and the ability to resolve complex problems and issues.

Distinguishing Characteristics

    Position requires: a) complex and integrated program planning and development; b) management and administration of a large, multifaceted grouping of associated programs; c) provision of advanced technical/professional leadership and direction in areas of expertise d) strategic representation and collaborative interaction with a wide range of high-level internal and external constituencies; e) establishment and administration of integrated program budgets, operating policies and standards, and management systems; f) establishment, development, and management of multiple program funding and resources; g) strategic management of human resources in support of multiple program activities.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017