Position Classification Description

Position Class Code / Title: A7020 / Mgr,Clinical Support
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 12
HR Review/Approval:COMP

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Under general supervision, administers ancillary services supporting direct patient care functions in a clinic, hospital, or ambulatory care center. Manages functions such as the central supply program, medical records, and clerical support functions.

Duties and Responsibilities

  1. Coordinates ancillary clinical support functions such as medical records and transcription, patient services,and clerical support to avoid duplication and fragmentation of effort.
  2. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
  3. Establishes functional policies and procedures to provide guidance to clinical support functions.
  4. Develops and implements space allocation methods, including planning of renovations and remodels and development or realignment of programs and services to efficiently utilize available space.
  5. Develops systems to ensure proper and economical use of equipment, supplies, and facilities; may administer a central supply system.
  6. Assists in development and administration of department budgets; assists in cost analysis, cost control, and development of revenue enhancement strategies.
  7. Participates in development and implementation of various work groups and in administration of total clinical operations.
  8. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Knowledge of supplies, equipment, and/or services ordering and inventory control.
  • Skill in budget preparation and fiscal management.
  • Knowledge of space allocation practices and principles.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Skill in organizing resources and establishing priorities.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability to make recommendations for facilities and space allocation issues.
  • Knowledge of cost analysis techniques.
  • Organizing and coordinating skills.
  • Skill in developing policy and procedure documentation.
  • Ability to foster a cooperative work environment.
  • Employee development and performance management skills.
  • Knowledge of faculty and/or staff hiring procedures.

Conditions of Employment

  • Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017