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Position Classification Description

Position Class Code / Title: A1002 / Med Admissions Clerk
Recruitment Tier: Tier 1
FLSA: Non-Exempt
Grade: 04

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Registers patients for treatment in a clinic or admission to a hospital, ensuring that all policies and procedures are observed. Prepares forms, verifies insurance benefits, and explains financial requirements to patients.

Duties and Responsibilities

  1. Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent.
  2. Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, Medicaid, meal eligibility, and travel reimbursement; verifies insurance coverage with insurance companies.
  3. Confirms patient services needed, schedules evaluations and admissions.
  4. Records patient demographic, insurance, and billing codes into registration and billing system; researches missing information on intake forms; obtains signatures and release forms.
  5. Provides clerical support to patient registration department, including data entry, preparing forms, compiling quality assurance data; maintains legal and financial files.
  6. Provides administrative support for the unit such as answering telephones, routing calls, taking messages, ordering laboratory/medical tests and receiving laboratory results, redirecting medical crisis calls, and providing general information; receives and directs visitors and/or patients; schedules patient appointments for treatment; confirms services needed by patient, and orients patient to specific medical procedure(s) and nature of treatment involved.
  7. Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
  8. May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
  9. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • High School Diploma or GED; no previous experience required.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to maintain quality, safety, and/or infection control standards.
  • Knowledge of planning and scheduling techniques.
  • Knowledge of medical terminology.
  • Knowledge of related accreditation and certification requirements.
  • Interviewing skills.
  • Skill in preparing and maintaining patient records.
  • Word processing and/or data entry skills.
  • Ability to interact and communicate with people over the telephone, often in stressful situations.
  • Ability to develop and maintain filing systems.
  • Knowledge of medical billing procedures.
  • Knowledge of the precertification requirements, procedures and documentation of third party medical insurance payors.
  • Knowledge of the nature and provisions of alternative health insurance plans.
  • Receptionist skills.

Distinguishing Characteristics

    Position requires: a) routine interactions with incoming patients to obtain patient information and treatment authorizations; b) provision of routine financial and insurance information to incoming patients; c) routine data entry, compilation, verification, and research; d) provision of basic clinical, administrative, and office support.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017