Position Classification Description

Position Class Code / Title: A0057 / Research & Information Mgr
Recruitment Tier: Tier 1
FLSA: Exempt
Grade: 14

This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.


Manages the institutional research and information resource function for a designated college or equivalent academic component of the University, assuming responsibility for data management, data analysis, data reporting, and research. Oversees strategic communication and public information exchange, to include management of the content and design of the component web site, and serves as point of contact and liaison to internal and external constituencies regarding component information and data, outcomes assessment, and other project/program activities.

Duties and Responsibilities

  1. Identifies, organizes, and works with component leadership to initiate and lead the information management planning process, to include policy and procedure development, and the articulation and implementation of goals and desired outcomes; evaluates information management effectiveness and effects changes required for improvement.
  2. Collects, develops, analyzes, communicates, and consults on a wide range of institutional component data to support and enhance informed decision making, problem solving, strategic planning, policy development, and self-assessment.
  3. Plans and coordinates the development and execution of sub-programs, special projects, and other initiatives designed to support the overall mission, goals, and objectives of the component.
  4. Establishes management infrastructure for the component web site, to include policies, procedures, and standards; creates, manages, and maintains the structure, content, and design of the web site, ensuring a consistent visual image.
  5. Works collaboratively with web site programming staff to ensure ongoing appropriate and efficient functionality of the site.
  6. Facilitates the development, implementation, and evaluation of integrated college self-assessment programs; coordinates assessment activities and provides information, technical support, and training as appropriate; facilitates the integration of assessment processes and findings into planning and decision-making for continuous improvement.
  7. Designs, develops, implements, and maintains longitudinal databases, verifying accuracy and consistency over time, in the context of evolving reporting requirements.
  8. Develops, disseminates, and maintains documentation on data usage parameters, to include a data dictionary for the component and guides to understanding Student Banner and the Operational Data Store (ODS).
  9. Develops, edits, and submits comprehensive statistical and narrative reports, evaluations, and data to a number of internal and external constituencies, to include component administration, University officials, and Federal, State, and professional accreditation agencies.
  10. Conducts and/or consults on a wide variety of survey research efforts; participates in and advises on survey construction, objectives and rationale, development of survey instruments, design of survey protocol and procedures, and analysis of results.
  11. Utilizes core data and information resources in a systematic fashion to create wide data access and utility for component faculty, staff, and students.
  12. Serves as liaison to internal and external constituencies on matters related to project activities and operations; provides technical/professional guidance, consultation, and support as appropriate.
  13. Serves on component and University planning and policy-making committees, as well as on ad hoc committees and task forces, as appropriate.
  14. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

  • Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

  • Ability to determine informational needs, collect and analyze data, devise and develop statistical analyses and reports, draw conclusions, and make recommendations based on research data and findings.
  • Ability to identify and resolve data problems, ensuring data integrity, accuracy, and consistency.
  • Skill in organizing resources and establishing priorities.
  • Ability to program, configure, manage, and maintain the operation of complex relational databases.
  • Ability to design and administer survey instruments and analyze results.
  • Knowledge of higher education planning methods, processes, systems, reporting, and databases.
  • Knowledge of project management principles, practices, techniques, and tools.
  • Knowledge and understanding of enterprise resource planning systems.
  • Ability to foster a cooperative work environment.
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
  • Advanced technical writing and editorial skills.
  • Ability to develop resource and training materials on learning outcomes assessment practices and concepts.
  • Effective verbal and written communication skills.
  • Strong planning, organizational, and critical thinking skills.
  • Strong consultative and advisory skills.
  • Knowledge of the principles, procedures, and standards of integrated website structuring and design; website management and design skills.
  • Ability to recognize and understand the implications of information and its dissemination.
  • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.

Working Conditions and Physical Effort

  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017