Summary

Manages and oversees all facility and special event operations for the University's Intercollegiate Athletic Department. Serves as a member of the department?s leadership team and represents the department to internal and external partners. Oversees and directs the day-to-day maintenance of University athletic fields and facilities and coordinates capital improvement projects. Leads and directs game day management operations, ensuring continuity and quality of services at all home sporting events. Serves as the designated sports administrator for assigned athletic programs, to include daily supervision and coordination for assigned coaching staff.

Duties and Responsibilities

1. Oversees all facets of the daily operations of the organizational unit, ensuring compliance with the University, state, and federal laws, policies, and regulations.
2. Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
3. Directs and oversees the management of all athletic facility operations and services; directs the planning and implementation of construction and capital improvement projects, and provides leadership in overall facilities planning for the organization.
4. Directs, coordinates, and oversees all game day management activities, ensuring continuity and quality of guest services, problem resolution for escalated issues, sufficient staffing, and other related issues.
5. Serves as a designated sports administrator for assigned athletic programs; manages and coordinates all daily operational and administrative facets of assigned sport programs, to include participation in stewardship activities with University donors and alumni.
6. Establishes and implements long- and short-range departmental goals, objectives, and operating procedures; monitors and evaluates program effectiveness; effects changes required for improvement.
7. Represents the Athletics Department to external entities as it pertains to event and facility management; liaises with external partners to provide event services in University athletic facilities.
8. Represents the University to various institutional divisions, government agencies, funding agencies, students and/or the general public/local community.
9. Participates in the development of annual operating budgets and provides fiscal direction to the unit.
10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 7 years of experience directly related to the duties and responsibilities specified
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Exceptional interpersonal skills and the ability to interact effectively with academic leadership, faculty, prospects, donors, and/or volunteers in a wide range of roles.
• Community relations skills and the ability to communicate and work effectively within a diverse community.
• Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
• Demonstrated ability in planning and implementing long- and short-range development initiatives in conjunction with strategic planning processes.
• Knowledge of a range of major and minor intercollegiate athletics activities, strategic planning and programs.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Knowledge of NCAA rules and regulations.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Employee development and performance management skills.
• Ability to foster effective working relationships within a team environment.
• Knowledge of operational, facility, equipment and resources requirements associated with special events.
• Ability to use independent judgment to analyze and resolve problems.
• Knowledge and integrated understanding of the physical plant and facilities services operations of a large, complex institutional facility.
• Advanced knowledge and understanding of the management and maintenance of major intercollegiate athletics grounds and facilities.
• Integrated knowledge and understanding of staffing requirements and standards for major athletics and community events.
• Knowledge of logistical requirements pertraining to athletic events.

Conditions of Employment

• Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.
• Compliance with all NCAA rules and regulations is required in this position.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 09/23/2020