Summary

Provides professional and administrative support for the University's public entertainment events at Popejoy Hall through marketing, promotion, scheduling, and planning activities. Supports the administrative and business needs of internal and external customers.

Duties and Responsibilities

1. Administers Popejoy Hall rental process. Maintains accurate and comprehensive facility rental info, serves as a primary liaison with assigned stakeholders, prepares ticketing information, and confirms rental events.
2. Assists with Popejoy Hall events programming, attends and documents programming meetings, and completes assigned follow-up. Works closely with the Assoc Dir Marketing/Programming and agents to develop presented events; assists with preparation of show documents, including contract offer letters and ticketing set-up sheets.
3. Serves as a primary liaison with contracting representatives, articulates contract specifications, and resolves issues. Processes performance contracts and amends as needed. Tracks royalty payments and ensures timely processing of billing and payments.
4. Provides marketing department project management. Develops and establishes deadlines, goals, objectives, workflow, and operational procedures. Creates and facilitates communication for project teams, provides reports to stakeholders as needed. Monitors activities to ensure compliance with established internal and external production timelines and other agreements.
5. Supports the design, development, and execution of program marketing materials. Obtains estimates and makes recommendations regarding print and mailing resources.
6. Develops and maintains relationships with artist agencies and other venue contacts. As needed, liaises with external performing arts vendors and presenting partners to include negotiating artists fees and contracts, performance dates, performance hall availability, reviewing budgets, securing marketing assets and collaborating on opportunities to enhance the patron experience.
7. Establishes and implements short and long term goals and objectives to ensure that projects are successfully completed in a timely and cost-effective manner, and that the end product is consistent with initial requirements.
8. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
9. May plan, develop, implement, and/or coordinate other strategic operational and administrative programs, projects, and/or services of broad significance to the organization.
10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge of communication principles, media, and marketing techniques.
• Knowledge of contract documents and specifications.
• Knowledge of business practices and procedures.
• Skill in organizing resources and establishing priorities.
• Advanced skills in project planning and project management.
• Ability to develop and maintain recordkeeping systems and procedures.
• Advanced knowledge of computer applications including Microsoft Office Suite and project management tools.
• Ability to schedule events and/or facilities usage.
• Negotiating skills.
• Advanced verbal and written communication skills.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 08/07/2022