This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Single incumbent position provides strategic direction and management of the day-to-day integrated business operations and associated amenities of the University's golf courses, to include business and retail operations, facility and equipment maintenance, and personnel management. Serves as the Tournament Director for NCAA and/or professional championship tournaments and other special golfing events. Provides specialized advice, facilitation, and support in the community and collaborates with colleges, NCAA personnel, and outside community constituents. Deputizes for the Director of Golf Courses as needed.
Duties and Responsibilities
Manages the daily operations of UNM golf courses and ensures compliance with University, local, state, and federal policies and regulations.
Oversees the coordination and organization of golf tournaments, outings, golf leagues, clinics, and other special events UNM Golf Courses; negotiates, manages, and executes contractual arrangements and proposals related to the same.
Coordinates the repair and maintenance of golf course facilities and landscapes, to include safety inspections and state fire marshal reporting.
Oversees the supervision of personnel, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations on personnel actions.
Participates in development, implementation and maintenance of policies, objectives, short- and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals.
Plans, develops, and implements methods and facilities for enhancing revenue sources and/or generating new revenue sources for the organization.
Participates in the development and management of annual budgets for the organization and performs periodic cost and productivity analysis.
Performs data collection and analysis related to golf course operations, to include sales on Pro Shop merchandise, golf rounds, green fees, customer relations, tournaments, and other operations as appropriate.
Monitors and maintains integrity of cash-handling and fiscal procedures. Manages the acquisition, disposition, and control of asset inventory according to established policies and procedures.
Establishes and maintains appropriate customer services procedures and standards; interfaces with customers and resolves escalated problems and conflicts as necessary.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified. Class "A" member of the Professional Golfers Association of America and/or Ladies Professional Golf Association.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Knowledge and understanding of all aspects of golf course management.
Ability to develop, plan, and implement short- and long-range goals.
Knowledge of Federal, State, and local regulations for the operation of all aspects of a golf course complex.
Knowledge of cash management principles and/or procedures.
Knowledge of current technological developments/trends in area of expertise.
Knowledge of organizational structure, workflow, and operating procedures.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Demonstrated ability to build collaborative relationships with a diverse range of both internal and external constituencies.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to supervise and train assigned staff including organizing, prioritizing, and scheduling work assignments.
Ability to foster a cooperative work environment.
Ability to plan, organize, coordinate, and facilitate major golf tournament events.
Ability to plan, organize, and implement promotional programs and events.
Employee development and performance management skills.
Effective written and oral communication skills.
Ability to gather and analyze statistical data and generate reports.
Ability to create plans to enhance revenue and generate new revenue sources.
Skill in the use of personal computers and related software applications.
Skill in organizing resources and establishing priorities.
Conditions of Employment
Must maintain certification status.
Possession of a valid New Mexico driver's license is a requirement for this job.
Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
Working Conditions and Physical Effort
Work may, on occasion, involve exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
Moderate physical activity. Requires occasional lifting, pushing, or pulling of objects up to 35 pounds.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
