This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Under minimal supervision, coordinates and oversees the day-to-day residence life activities of the University's on-campus housing department. Provides guidance and leadership to staff and student employees that provide residence life services. Manages 24-hour crises response system for residential program. Participates in the development, implementation, and administration of Resident Education goals, policies, systems, and procedures. Serves in a live-in capacity to provide holistic support for student academic and personal success.
Duties and Responsibilities
Coordinates and oversees the day-to-day activities of a Residence Life organizational unit for a large, multi-faceted on-campus housing department; monitors progress toward stated organizational goals and objectives and assists with implementing program improvements.
Serves as the primary resource for information and problem resolution within the Residence Life unit; responds to inquiries and researches and resolves problems related to transactions handled by the Residence Life unit; serves as liaison with other constituencies in the resolution of day-to-day administrative and operational issues.
Supervises professional full-time live-in staff and student employees in a 24-7 residential environment who are simultaneously addressing student development challenges, student misconduct, peer counseling, and emergency response.
Provides advice and assistance to senior management in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures.
Oversees student programs that maintain and enhance the quality of on-campus residence life; develops and monitors educational, recreational, and social programs and services for student residents; may advise student organizations with respect to residence life issues and system.
Administers the student conduct process and ensures compliance with residence hall policies and Clery Act requirements; ensures fairness and consistency across student conduct cases, including recommendations of action as appropriate.
Provides 24-7 on-call support and directives to Resident Education staff in response to student crises, police interactions, fire emergencies, medical and mental health events including suicidal residents.
May serve on interdepartmental committees, councils, and task forces to enhance the residence life experience for on-campus residents.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Ability to foster a cooperative work environment.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Knowledge of crisis intervention techniques.
Employee development and performance management skills.
Knowledge of college-level student affairs and student services principles and practices.
Ability to interpret and communicate policy and procedural issues to students and families.
Knowledge and understanding of student career and academic advisement principles, methods, and procedures at the college level.
Ability to organize, coordinate, and oversee multiple program activities.
Skill in examining existing practices and procedures, and developing and implementing new strategies and procedures.
Advanced analytical, evaluative, and objective critical thinking skills.
Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of Resident Education applicable to the specified role.
Ability to provide leadership and guidance to professional personnel in area of expertise.
Conditions of Employment
Must pass a pre-employment criminal background check.
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Working Conditions and Physical Effort
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
No or very limited physical effort required.
Work is normally performed in a typical interior/office work environment.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
