Summary

Under general supervision, plans and manages all aspects of the student admissions, registration, and academic records functions associated with an autonomously administered branch or academic division of the university. Ensures compliance with the Family Rights and Privacy Act, and all other applicable laws and regulations.

Duties and Responsibilities

1. Oversees all branch/division student admissions and/or articulation processes, activities, and programs; manages the transfer and recruitment of students, as appropriate to the position.
2. Develops and implements systems to maintain student academic records; on-line degree audit reporting system (if applicable); administers storage, security, accuracy, and preservation of academic credentials in accordance with university policy, accreditation standards, and privacy laws.
3. Interprets and enforces academic rules and regulations; monitors academic standing; coordinates probation, suspension, and dean's lists, as appropriate.
4. Manages grade and transcript processing; coordinates academic information for graduation clearance; provides special program certifications; compiles statistical information and prepares reports.
5. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution.
6. Coordinates the grade petition process, responses to inquiries concerning academic performance, and resolves problems regarding the management of student records.
7. Maintains semester class schedules; maintains curricular and degree inventories, and updates catalogs as appropriate.
8. Develops operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
9. Serves as branch/division certifying official, as appropriate to the position.
10. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
11. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to develop and maintain recordkeeping systems and procedures.
• Knowledge of accreditation and certification requirements and standards.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to gather data, compile information, and prepare reports.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of academic standards governing student probation, suspension, and/or expulsion.
• Ability to use independent judgment and to manage and impart confidential information.
• Knowledge of the rules, regulations, and laws regarding student records.
• Ability to analyze and solve problems.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to develop, plan, and implement short- and long-range goals.
• Ability to maintain confidentiality of records and information.
• Ability to develop academic program materials and prepare catalogs and class schedules.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Knowledge of on-line degree audit reporting system (if applicable).
• Knowledge of computerized student information systems.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment.
• Employee development and performance management skills.
• Knowledge and understanding of student admissions and transfer policies, processes, and regulations, as related to a public university.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 11/13/2024