This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
In support of the University's enrollment, retention and graduation goals, creates, implements, and evaluates specialized programming for defined cohort(s) of students. Functions as subject-matter expert and provides guidance and direction to advisement personnel regarding best practices within a school/college's academic advisement unit. Promotes the school/college's academic programs and offerings through the development of program materials and representation on various campus committees. May deputize for the advisement unit's manager and may conduct direct advisement sessions with students, as appropriate. Use of this classification must be reviewed and approved by the Director of the Office of Advising Strategies and Human Resources.
Duties and Responsibilities
Provides consultation, guidance, and advisement to students within an academic school/college regarding academic plans and strategies; maintains appropriate records regarding student consultations.
Connects students to resources and services in partnership with Division of Student Affairs personnel and advising teams in other colleges/schools.
Processes, verifies, and/or approves academic paperwork and records; updates academic records, reviews external documents, certifies graduation, evaluates transfer work, and processes academic exceptions to curriculum requirements.
Monitors student progress to degree attainment and conducts degree checks to ensure compliance with degree program requirements.
Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program.
Develops and proposes advisement, recruitment, and/or curricular programs to leaders of the school/college based on best practices and leading research. Supports the evaluation of retention programming.
Presents on specialized advisement topics, conducts workshops, and otherwise functions as subject-matter expert in concert with advising management.
Represents the school/college to the campus community; participates in task forces, special committees, and interdepartmental committees.
Deputizes for the school/college's respective advisement manager, as appropriate and/or in the individual's absence.
Serves as Campus Security Authority as outlined by the Clery Act.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Advanced knowledge and understanding of student academic advisement, development, and retention issues, trends, and programs.
Knowledge and comprehensive understanding of student records management principles, regulations, policies, and procedures.
Ability to use independent judgment, analyze and solve problems, and manage and impart confidential information.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Skill in organizing resources and establishing priorities.
Ability to create, compose, and edit written materials.
Ability to analyze processes and make recommendations for improvements.
Knowledge of the curriculum and administrative requirements for attaining graduate and/or undergraduate degrees in the field of specialty.
Knowledge and understanding of ADA regulations, guidelines and standards as applicable to an academic and/or workplace setting.
Knowledge of NCAA student-athlete academic eligibility requirements (if applicable).
Ability to provide technical guidance and leadership.
Strong organizational and critical thinking skills
Knowledge of academic standards governing student probation, suspension, and/or expulsion.
Knowledge of web-based advising tools.
The position requires: a) actively encouraging and facilitating wrap-around approach to address student needs; b) resolution of escalated issues and concerns related to academic progress, records, program completion or other related problems; c) ability to grow and develop existing and new programs; d) promotion of program offerings and representation on campus committees.
Working Conditions and Physical Effort
No or very limited physical effort required.
No or very limited exposure to physical risk.
Work is normally performed in a typical interior/office work environment.
The University of New Mexico provides all training required by OSHA to ensure employee safety.