This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Coordinates one or more defined operational areas within the enrollment services function of the UNM Branch. Provides integrated advice and guidance to prospective and current students and their families, faculty, staff, and lower level enrollment associates regarding admissions/transfers, student records, registration, financial aid and/or associated issues. Participates in the planning and implementation of related programs and initiatives, and resolves or provides support in the resolution of complex, sensitive student enrollment issues as they arise.
Duties and Responsibilities
Coordinates all day-to-day activities of one or more complete functional areas of enrollment services, such as educational outreach to prospective students and families, recruitment and admissions, financial aid advisement, and/or other related areas of operation.
Provides integrated consultation and guidance to prospective and entering students and their families regarding a wide range of enrollment services issues.
Coordinates and facilitates the implementation and administration of internal and community-based programs designed to enhance student enrollment at the Branch.
Works independently with faculty, staff, and community members in the resolution of complex and/or sensitive day-to-day issues associated with the relevant functional area of operation.
Actively participates in the design and implementation of professional workshops, seminars, and other various programmatic intiatives.
Researches, designs, develops, and delivers internal and external presentations associated with functional area of operation at local, state, regional, and/or national venues.
Creates, processes, and maintains files, records, databases, forms, and related materials, as appropriate to the assigned functional area of operation.
Develops, writes, edits, and coordinates production of multimedia informational and/or promotional communications and reference materials related to assigned functional area of operations.
Provides input and assists in the formulation and implementation of general student enrollment services, operating policies, systems, and procedures for the Branch.
May lead and/or functionally supervise lower level staff in the execution of defined program/project initiatives related to assigned functional area of operation.
May perform one or more collateral assignments of similar or lower level of responsibility for other operating units of the Branch, in accordance with institutional need and individual experience and interest, up to 20% of nominal working hours.
Minimum Job Requirements
High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Advanced knowledge and understanding of one or more areas of student enrollment management in a postsecondary institution.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Skill in the use of personal computers and related software applications.
Program planning and implementation skills.
Analytical, evaluative, and critical thinking skills.
Skill in organizing resources and establishing priorities.
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Ability to create, develop, and deliver oral, written, and multimedia presentations.
Ability to develop and present educational programs and/or workshops.
Strong multimedia skills.
Strong consultative and advisory skills.
Knowledge of policies and procedures pertaining to university student admissions, registration, and records.
Strong data and records management skills.
Working Conditions and Physical Effort
No or very limited physical effort required.
No or very limited exposure to physical risk.
Work is normally performed in a typical interior/office work environment.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
