Summary

Provides administrative assistance and facilitation in the conduct of a range of group and individual standardized testing, both automated and manual, administered through a centralized university testing center.

Duties and Responsibilities

1. Administers and oversees tests according to strictly prescribed guidelines and standards; checks examinee identification and rosters, distributes test materials, and monitors the conduct of examinees.
2. Coordinates testing appointments and assigns proctor duties to ensure adequate coverage and efficient workflow.
3. Prepares and organizes testing materials in accordance with individual testing requirements and with established testing protocol and guidelines; develops seating plans, assigns proctoring duties, and prepares testing facilities.
4. Assist in the enforcement of test security policies and procedures before, during, and after testing.
5. Prepares all test material for shipment; verifies accuracy of test materials and prepares all associated documentation.
6. Ensures that proctors are performing adequately, and assists in the development and delivery of on-line training of testing staff; conducts periodic group training sessions for new testing staff, as required.
7. Provides general administrative assistance, to include answering phone inquiries and provision of information and assistance to walk-in students.
8. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to develop and deliver presentations.
• Skill in the use of personal computers and related software applications.
• Ability to communicate effectively, both orally and in writing.
• Ability to understand and follow specific instructions and procedures.
• Knowledge of computerized and manual standardized testing protocol, guidelines, procedures, and standards.
• Ability to maintain appropriate testing facilities and aids.
• Knowledge and understanding of pre-testing and post-testing security standards and procedures.
• Ability to complete moderately complex administrative paperwork.
• Organizing and coordinating skills.

Conditions of Employment

• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• Light physical effort. Requires handling of average-weight objects up to 10 pounds or some standing or walking. Effort applies to no more than two (2) hours per day.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/02/2021