Summary

In support of the Chief Information Officer (CIO), provides leadership and guidance in critical areas of technology administration at the university, including budgeting, resource development and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provide assistance to the CIO in managing business operations to improve cost effectiveness, service quality, and IT operational effectiveness. Provides leadership, direction, and support at the institution, state, and/or national level with broad-reaching institutional and/or statewide impact. Analyzes technology trends and advancement in areas of specialization, and plans for the long-term direction of the IT organization. Acts on behalf of the CIO as assigned by the CIO or in the absence of the CIO as the principal IT officer on executive decisions and executive level committees.

Duties and Responsibilities

1. Provides strategic leadership and guidance at the executive level in critical areas of technology administration having institution, state-wide and/or national impact.
2. Serves on behalf of the CIO as the principal IT Officer, in the CIO's absence or as requested.
3. Oversees cross-institutional initiatives and executive level projects, fostering strategic partnerships in carrying out enterprise-wide computing services for the central IT organization.
4. Assists the Chief Information Officer in leading overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects.
5. Assists the Chief Information Officer in governance oversight, project and portfolio management, and service delivery management.
6. May be responsible for directing key services within the division with broad-reaching institutional and/or statewide impact.
7. Provides leadership for planning, developing, and implementing information technology initiatives.
8. Leads the development and implementation of best practices and standards in process, design, architecture and operations of all aspects of service oriented information technology delivery.
9. Directs programs to monitor, evaluate and improve customer service delivery.
10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Master's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Knowledge and understanding of the current and developing strategic information requirements of a major research university.
• Knowledge of financial/business analysis techniques.
• Knowledge of current trends and developments in information technology.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Skill in organizing resources and establishing priorities.
• Strategic planning and advanced leadership skills.
• Ability to develop requests for and evaluate proposals in reference to leading-edge information services technology.
• Ability to provide strategic guidance and counsel to clientele in the assessment and development of existing and/or proposed systems.
• Ability to identify and secure alternative funding/revenue sources and to develop and evaluate proposals in reference to leading-edge information services technology.
• Ability to foster a cooperative work environment.

Conditions of Employment

• Employees in this job title are subject to the terms and conditions of an employment contract. Employment contracts are typically subject to review and renewal on an annual basis.
• Successful candidate may be subject to a criminal background check prior to starting work.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• No or very limited physical effort required.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 11/29/2022