Summary

Within the Division of Human Resources, manages, administers, and provides day-to-day oversight of a team of professional and support staff engaged in one or more core areas within the Division of Human Resources. Oversees operational and strategic initiatives related to areas of oversight, ensuring that services and programs support the University's mission, values, and objectives. Ensures compliance with relevant laws, regulations, and quality standards. Oversees various projects and initiatives related to process improvement, quality control of related ERP systems, records managements, and customer service. Provides consultative direction on best HR practices, researches and resolves complex issues, and ensures timely response to constituent needs. Participates in strategic decision making as a member of the department's management team.

Duties and Responsibilities

1. Provides day-to-day guidance and consultation to university constituents regarding Human Resources best practices, policy interpretation, problem resolution, and compliance with university regulations, and state and federal law(s).
2. Develops and promotes institutional philosophies, strategies, and methodologies with respect to areas of oversight, ensuring consistency with the University's overall mission, goals, and strategic plans.
3. Designs, implements, and evaluates programs, services, and initiatives that are responsive to the needs, goals, and objectives of the university, to include strategic plans, policies, and operating procedures.
4. Provides direction and oversight in the development and modification of human resources policies, guidelines, strategies, and processes for staff employees.
5. Identify and evaluate process improvement opportunities within areas of oversight; identify opportunities for streamlining existing processes to ensure efficiency.
6. Establishes effective performance benchmarks and metrics to measure program success; revises processes and procedures to reflect contemporary approaches to human resource management while improving program effectiveness.
7. Monitors program efficiency; develops reporting procedures and other methods to establish program accountability and measure success; revises processes and procedures to reflect current approaches to human resource management and to improve program effectiveness.
8. Provides expert and strategic guidance regarding HR practices, policy interpretation, and problem resolution.
9. Directs and oversees the supervision of personnel, which includes work allocation, training, promotion, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
10. Participates in the development and implementation of operating budgets, systems, and procedures for the operating unit; participates in overall organizational decision making as a member of the department's management team.
11. Represents the organization at various community and/or business meetings, committees, and task forces; promotes existing and new programs and/or policies.
12. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 7 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Advanced knowledge of human resources management as applied to a major, research-intensive higher educational institution.
• Strategic planning skills, and ability to apply strategic concepts in the development of successful Human Resource solutions.
• Advanced analytical, evaluative, and objective critical thinking skills and the ability to effectively summarize and present information.
• Strong working knowledge of MS Excel and Word software.
• Strong spread sheeting, data management, and reporting skills.
• In-depth knowledge and understanding of all State and Federal laws and regulations applicable to area of oversight.
• Working knowledge of integrated enterprise resource planning systems.
• Program planning, development, implementation, and leadership skills.
• Skill in examining and evaluating operations and developing and/or re-engineering operating strategies, systems, and procedures.
• Demonstrated organizational and management skills.
• Excellent written, oral, and electronic communication skills.
• Employee development and performance management skills.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• Must pass a pre-employment criminal background check.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 09/01/2024