This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Serves as a subject matter expert in the field of training and organizational development. Leads, mentors and coaches other trainers on effective and consistent delivery of program content, ensuring fidelity and accountability to predefined standards and desired program outcomes. Participates in program and organizational change efforts, to include organizational diagnoses and problem solving, instructional development projects, and group consultations; assists with the development of strategies aimed at improving educational, individual and organizational performance.
Duties and Responsibilities
Participates in complex organizational consultations including the design, development, coordination, and facilitation of organizational effectiveness activities, such as strategic planning, team building, process consultation, or employee coaching.
Participates in the design, development, and implementation of organizational development and organizational-wide change initiatives and trainings to support predefined standards and initiatives.
Plans, designs, develops, and delivers individual and/or group training and instructional programs, using instructor-led, electronic/web-based, and/or multimedia training methods and formats.
Evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures, and ensures it meets the training standards for the organization.
Reviews instructor performance, as appropriate, and recommends modifications and improvements to program content and/or presentation methods; may recruit, select, and train instructors.
Conducts needs assessments to identify and evaluate individual and/or group training requirements for employees within the organization.
Selects or develops training materials and aids, to include training handbooks, demonstration models, multimedia visual aids, computer and web-based tutorials, and reference works.
Collects and analyzes data from the learning management system (LMS) to determine effectiveness of training programs and any need for modification; prepares special reports; maintains program/project records and statistical information.
Carries out small to medium scale projects and performs administrative functions necessary to deliver and document training programs.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge, Skills and Abilities Required
Ability to interpret and assess training and development needs and to develop appropriate and creative responses.
Skill in facilitating and leading strategic planning and organizational development interventions.
Strong facilitation, presentation and team management skills.
Ability to establish, develop and implement processes and procedures that align with institutional goals and objectives, industry standards, and best practices.
Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Knowledge and understanding of adult learning principles, and of a wide range of training methods, techniques, and formats.
Knowledge of organization development principles and processes, methods, and techniques.
Ability to develop and present educational programs and/or workshops orally and/or in a variety of formats.
Ability to prioritize, organize and coordinate multiple projects.
Ability to provide independent advice and guidance to educators within area of expertise.
Ability to understand and interpret educational needs and to develop effective instructional media solutions.
Advanced analytical and critical thinking skills
Knowledge of web-based training programs and familiarity with web tools.
Distinguishing Characteristics
Position requires: a) development and implementation of strategies to achieve program outcomes and ensure compliance to set standards; b) analysis of training records to identify issues and trends to develop solutions to resolve complex problems; c) advisement of management and/or leadership on overarching issues to identify systems to support program success; d) provision of guidance to lower-level personnel.
Conditions of Employment
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Working Conditions and Physical Effort
No or very limited physical effort required.
Work is normally performed in a typical interior/office work environment.
Moderate physical activity; requires handling of average-weight objects and standing or walking for extended periods of time.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
