Summary

With the Division of Human Resources, provides intermediate-level support to the Talent Development (TD) Department by independently designing, developing, and delivering effective and engaging training programs that strengthen workforce capabilities. Collaborates closely with campus partners and subject matter experts (SMEs) to create scalable, high-quality learning solutions. Applies adult learning theory and instructional design best practices; facilitates training sessions; evaluates learning effectiveness; coordinates logistics for multiple training initiatives; and contributes to curriculum development and continuous improvement efforts. Supports integration of learning technologies and ensures alignment with established systems and infrastructure to optimize the learner experience.

Duties and Responsibilities

1. Collaborates and consults with campus colleagues and SMEs to assess learning needs, analyze performance gaps, and define measurable learning objectives; independently recommends appropriate learning and development solutions aligned with organizational priorities.
2. Plans, designs, develops, and updates instructional materials and engaging learning content across multiple modalities, including instructor-led, virtual, blended, and multimedia formats; adapts instructional and facilitation strategies to diverse audiences and learning styles using established adult learning principles.
3. Coordinates, leads, and facilitates a variety of individual and group learning sessions, including trainings, orientations, workshops, and cohort-based programs; ensures high-quality learner experiences through effective planning, communication, and issue resolution.
4. Develops and maintains interactive, accessible learning resources such as course modules, facilitator guides, participant materials, job aids, and supplemental learning tools, ensuring consistency and alignment with curriculum standards.
5. Utilizes the Learning Management System (LMS) and other educational technologies to manage course delivery, enrollment, evaluations, and reporting; ensures data accuracy and supports continuous improvement through routine monitoring.
6. Evaluates the effectiveness of training programs using participant feedback, assessments, and other evaluation methods; recommends and implements revisions to instructional content, delivery methods, or learning strategies as appropriate.
7. Contributes to the full lifecycle of multiple Talent Development projects, including curriculum design initiatives, program launches, and instructional rollouts, often coordinating individual components or workstreams.
8. Stays current with trends and best practices in instructional design, adult learning theory, and higher education talent development; applies new knowledge to enhance program quality and effectiveness.
9. May provide guidance or informal mentorship to lower-level TD staff and support cross-functional or collaborative initiatives as assigned.
10. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong organizational and project management skills.
• Knowledge of adult learning theory and methodologies.
• Ability to understand and interpret educational needs and to develop effective instructional media solutions.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
• Knowledge of web-based training programs and familiarity with web tools.
• Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
• Advanced analytical and critical thinking skills.
• Ability to prioritize, organize and coordinate multiple projects.
• Knowledge of human resources administration principles and practices.
• Strong facilitation, presentation and team management skills.

Distinguishing Characteristics

Position requires: a) consultation, development, and delivery of complex Talent Development initiatives; b) subject matter expertise; c) leadership on small to medium-scale projects with broad impact.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.
• Moderate physical activity; requires handling of average-weight objects and standing or walking for extended periods of time.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 05/01/2026