This is a description of a Staff Position Classification. It is not an announcement of a position opening. To view descriptions of current openings, please go to UNMJobs and Search Postings to view positions that are currently accepting applications.
The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.
Summary
Within the Division of Human Resources, provides support to the Talent Development (TD) Department by designing, developing, and delivering engaging training programs to strengthen workforce capabilities. Collaborates with the TD team, campus partners, and subject matter experts (SMEs) to design and deliver high-quality and innovative learning solutions. Applies adult learning theory, facilitates and supports training sessions, coordinates logistics, assesses learning needs, and ensures alignment with technology infrastructure for optimal learner experience.
Duties and Responsibilities
Partners and collaborates with campus colleagues and SMEs to assess learning needs, identify performance gaps, and define objectives. Recommend solutions based on organizational priorities and performance gaps.
Designs and develops instructional materials and engaging content across multiple modalities, including instructor-led, electronic/web-based, blended, and/or multimedia training methods and formats. Adapt facilitation techniques to suit different learning styles and modalities.
Coordinates, facilitates, and co-facilitates a variety of individual and group learning sessions and instructional programs, including trainings, orientations, and workshops. Ensure seamless learner experience through proactive planning and troubleshooting.
Develops interactive, accessible content, including modules, facilitator guides, participant materials, and job aids.
Utilizes Learning Management Systems (LMS) and other digital tools for course delivery. Monitors and maintains accurate reporting of course delivery through the LMS.
Evaluates the effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional designs and methods.
Participates and contributes to the full lifecycle of TD projects, such as training programs, curriculum design, and instructional rollouts.
Stays current with instructional design, adult learning theory, and higher education training practices.
Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Knowledge and understanding of adult learning theory and instructional design models.
Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
Strong organizational and project management skills.
Ability to thrive in a small, collaborative team and manage multiple priorities.
Strong facilitation and presentation skills.
Familiarity with multimedia or graphic design tools (Adobe Creative Suite, Canva).
Demonstrated ability to design for accessibility and inclusivity.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
Ability to prioritize, organize and coordinate multiple projects.
Conditions of Employment
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Working Conditions and Physical Effort
No or very limited exposure to physical risk.
Work is normally performed in a typical interior/office work environment.
Moderate physical activity; requires handling of average-weight objects and standing or walking for extended periods of time.
The University of New Mexico provides all training required by OSHA to ensure employee safety.
