Summary

Manages and executes administrative, project, and executive support activities associated with the core office of an Executive Vice President (EVP). Serves as the principal point of administrative contact and liaison with internal and external constituencies, coordinating activities, communications, and stakeholder engagement across multiple divisions and departments to advance strategic, operational, and governance priorities. Exercises independent judgment and discretion in managing competing demands, prioritizing requests, coordinating complex schedules and engagements, anticipating executive needs, and ensuring timely follow-through on executive priorities. Provides and/or oversees direct staff support and administrative operations for the EVP's office, including fiscal management, general business administration, and public and community relations, as appropriate to the functional area supported. Handles sensitive and confidential matters with professionalism and discretion, fostering effective relationships and ensuring responsive, efficient, and high-quality executive support.

Duties and Responsibilities

1. Oversees and administers the day-to-day activities of an EVP office; develops policies, procedures, and systems which ensure productive and efficient office operation.
2. Provides assistance and support to the office principal in problem solving, project planning and management, and development and execution of stated goals and objectives.
3. Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance.
4. Oversees and facilitates resources management and administration procedures and documentation for the principal.
5. Performs research and analysis on specific issues, as required, and independently prepares non-routine letters and/or reports, which may be highly sensitive and confidential in nature.
6. Serves as the primary point of administrative contact and liaison with other offices, individuals, institutions, senior leadership, governing bodies, and external stakeholders on operational and programmatic matters concerning the Office.
7. Organizes and facilitates meetings, conferences, and other special events; coordinates and attends committee meetings, and governance-related activities, and participates in committee discussions, as appropriate.
8. Coordinates the disposition and/or resolution of individual problems and disputes involving faculty, staff, students, and/or members of the general public, as they arise.
9. Oversees the operation of office accounts, and plans and monitors expenditures; as appropriate, develops and/or coordinates budgets for the office and associated accounts.
10. Provides and/or oversees provision of staff support to the office, to include handling walk-up and phone interactions, maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, coordinating materials for executive leadership meetings, and provision of secretarial support.
11. Provides assistance in the understanding and interpretation of University policies and procedures, as appropriate, and ensures that office operations are in compliance with policy provisions and standards.
12. Coordinates and monitors executive-level initiatives, communications, and special projects on behalf of the EVP, ensuring timely follow-up and collaboration across organizational units.
13. Assists in the coordination, supervision, and completion of special projects, as appropriate.
14. May serve as Campus Security Authority as outlined by the Clery Act.
15. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• High school diploma or GED; at least 8 years of experience related to the duties and responsibilities specified, of which at least 2 should be directly related to managing at least one of the functional areas of fiscal services, administration and/or human resources.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Ability to effectively coordinate activities and communications with senior leadership, governing bodies, and diverse internal and external stakeholders.
• Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to gather data, compile information, conduct analysis, and prepare reports.
• Skill in budget preparation and fiscal management.
• Ability to use independent judgment and to manage and impart confidential information.
• Ability to plan, develop, and coordinate multiple projects.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Skill in organizing resources and establishing priorities.
• Ability to lead and train staff and/or students.
• Conflict resolution and/or mediation skills.
• Demonstrated ability to maintain confidentiality.
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
• Skills in the use of database management, word processing, spreadsheet, and/or presentation software.
• Ability to foster a cooperative work environment.
• Knowledge of general accounting principles.
• Knowledge of human resources administration principles and practices.
• Effective verbal and written communication skills.
• Knowledge of administrative policies and procedures as applied to public academic institutions.

Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 10/01/2026