Summary

Directs and administers programs, strategies, and initiatives designed to develop, enhance, and support the various clinical, research, and educational missions of an unusually large and organizationally diverse clinical department of the University's School of Medicine. Oversees all clinical practice management, internal and external business activities, accounting and finance, grant administration, human resources, facility and resource management, information services, and general department administration. Participates with the Chair and other senior faculty in integrated strategic and operational decision making as a full member of the department's leadership team.

Duties and Responsibilities

1. Oversees and provides leadership in the development and implementation of integrated operational and administrative programs, structures, systems, policies, and programs for the department.
2. Serves as a strategic partner with the Chair and other senior faculty and staff in the planning and implementation of policies, programs, and initiatives that support the primary mission areas of the department.
3. Oversees and coordinates the administration of all departmental clinical affairs activities for internal, contract, and volunteer patient care providers, to include credentialing, licensure, privileging, compliance, and insurance paneling.
4. Oversees and coordinates all faculty affairs for the department, to include compensation, through the Faculty Incentive-Based Compensation Initiative (FIBCI) program, productivity and performance administration through the Faculty Activity Database (FAD), promotion and tenure issues, and leave management and other general faculty human resources matters.
5. Reviews, oversees, and coordinates the management, tracking, and reporting of all income for the various clinical components of the department; monitors all departmental revenue operations and prepares or oversees the preparation of periodic and ad-hoc business reports and projections.
6. Participates in the establishment and implementation of short- and long-range organizational goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.
7. Researches, identifies, and evaluates opportunities for enhancement of existing operational models and the development of new and innovative programmatic and operational models for potential departmental application.
8. Ensures cross-departmental consistency in meeting research, educational, clinical, and administrative compliance standards; provides leadership and guidance to faculty and staff in matters related to understanding of overall departmental goals and objectives, and individual roles and responsibilities in this regard.
9. Serves as a key operational and policy liaison, facilitator, and coordinator, as appropriate, to clinical, academic, and/or service program entities at all on- and off-site department locations.
10. Directs and administers the activities of the various operating units reporting to the position; reviews, integrates, and oversees the administrative services provided by a wide variety of professional and technical staff across clinical, research, and educational programs.
11. Plans, develops, and implements strategies for generating revenues for the various services and initiatives of the programs; oversees the contract and grant administration process, as well as clinical revenue productivity.
12. Facilitates and promotes the development and marketing of service and program initiatives; organizes appropriate resources to support efforts designed to grow the clinical practice and the research enterprise of the department.
13. Facilitates and guides the development of communication and marketing strategies and related materials designed to promote education and awareness of departmental services and programs to internal and external constituencies.
14. Serves as staff representative to various University leadership constituencies and to external agencies, professional organizations, and community entities; presents and promotes departmental initiatives to professional associations and other external constituencies as appropriate.
15. Ensures that appropriate human resources, staffing structures, and administrative systems are in place to ensure timely and resource-efficient responses to the demands of the department.
16. Performs periodic cost and productivity analyses, ensuring sound fiscal operation of the department through development and oversight of budgets and accounting systems.
17. May serve as Campus Security Authority as outlined by the Clery Act.
18. Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements

• Bachelor's degree; at least 5 years of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Knowledge and understanding of medical academic, clinical, research, and practice regulatory compliance.
• Strong verbal and written communication skills and the ability to present information effectively to groups.
• Knowledge of provider credentialing/accreditation regulations, policies, guidelines, and standards.
• Ability to analyze and interpret complex financial and operational data and prepare business reports, projections, and recommendations.
• Knowledge of communication principles, media, and marketing techniques.
• Skill in organizing resources and establishing priorities.
• Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Ability to develop successful collaborative relationships at all levels within the organization.
• Ability to develop and implement strategic plans.
• Knowledge of laws, regulations, policies, and institutional practices specific to the human resources management of medical school faculty.
• Working knowledge and understanding of faculty productivity and performance measurement programs and systems.
• Ability to foster a cooperative work environment.
• Advanced analytical, evaluative, and objective critical thinking skills.
• Knowledge and understanding of total compensation programs for medical faculty within a public University.
• Employee development and performance management skills.
• Knowledge and understanding of medical practice management principles, policies, regulations, and procedures.
• Administrative planning and leadership skills.
• Knowledge of clinical operations and/or administration in a medical school environment.
• Knowledge and understanding of facility and space management principles, processes, and techniques.
• Knowledge and understanding of grant and/or contract development and management.
• Knowledge of budgeting, fiscal management, and human resources management systems and processes.
• Demonstrated leadership skills in the development and implementation of complex administrative programs.

Working Conditions and Physical Effort

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

The University of New Mexico provides all training required by OSHA to ensure employee safety.

Revised Date: 03/20/2017